Author: David Nunes

Agile CRM Adds Integration for Cloud Communications Functionality

Agile CRM customers can now seamlessly make, receive and log calls with new RingCentral integration Agile CRM (http://www.agilecrm.com), the #1 all-in-one CRM service with integrated sales enablement and marketing automation, today launched an integration with RingCentral, Inc. (NYSE:RNG), a leading provider of enterprise cloud communications and collaboration solutions. Adding to Agile CRM’s existing integration offerings, the new integration with RingCentral enables both calling and call tracking. Users can make outbound calls, receive inbound calls, and take call notes. RingCentral calls are tracked and added to contact timelines, and users can access all Agile CRM functions while on RingCentral calls within the app, including sales and marketing automation campaigns, detailed contact histories, and reports and analytics. “We have been using Agile CRM for automating our lead generation and email follow-ups,” said customer Brett Kowal, Marketing Director at Caldwell Equipment. “With Agile CRM integration for RingCentral, we are looking forward to automating communication workflows, such as making, receiving, following up and logging calls, within Agile CRM.” Agile CRM for RingCentral includes many new features that will immediately increase the productivity of sales, marketing and support teams, including: Click-to-Dial: Call leads and customers from within Agile CRM in a single click. This enables teams to remove repetitive, manual and time-consuming tasks. Additionally, users can also bridge their calls to Softphones or to their mobile phones. Screen Pop-ups: Receive screen pops to know...

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Actility acquires Abeeway, creating a world-leading portfolio of location technologies and services to support IoT solutions

Actility, the industry leader in Low Power Wide Area Networks (LPWAN) today announces that it has acquired Abeeway, the geolocation system specialist. By combining Abeeway’s patented location software and innovative products with the power of Actility’s ThingPark platform, the acquisition will give Actility a best in class portfolio of IoT location services to support service providers and IoT solution vendors across a wide range of industry sectors. The acquisition is Actility’s first following a $75m. fundraising round supported by new and existing investors, which is intended to enhance its technology portfolio and accelerate worldwide growth. “We’re seeing massive demand for location-aware IoT solutions from industry,” says Actility CEO Mike Mulica. “We’ve been rapidly developing our ThingPark Location platform to deliver powerful tools to service providers and our customers in the tracking ecosystem. As a long-time partner with Abeeway, we saw great potential in adding their patented assisted GPS (A-GPS) technology and expertise in tracking to the capabilities of our ThingPark platform. This combination offers game-changing geolocation capabilities from an accuracy, speed, power consumption and TCO standpoint. We’re creating an IoT location platform that will enable a revolution in the logistics and supply chain sector. In fact, we think that geolocation and tracking are potentially the killer app for the whole of the Internet of Things.” “Since the first LoRaWAN tracker was presented by Abeeway in 2015, Abeeway has continuously...

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Vertiv Extends Liebert PCW Range with Highest Efficiency Chilled Water Solution

New Liebert PCW high chilled water delta T offers medium to large data centres increased cooling capacity and pPUE values below 1.1 Vertiv, formerly Emerson Network Power, today announced the extension of the Liebert® PCW product family to bring highest energy efficiencies and improved cooling capacities for medium to large data centres. Available in Europe, Middle East, Africa (EMEA), Asia Pacific and South America, the Liebert PCW high chilled water delta T series has been designed to maximise freecooling operations at higher temperatures to support entire critical infrastructures, providing partial Power Usage Effectiveness (pPUE) below 1.1. The Liebert PCW range is available from 25 to 220 kW and is equipped with the most advanced industry technology designed to maximise efficiency, as well as grant the necessary air supply to the servers. The large cooling capacity of the Liebert PCW high chilled water delta T range has been optimised for water regimes of 20-32°C, and supply air temperatures within the latest ASHRAE envelopes. The delta T represents the difference between the inlet and outlet water temperature and its increase allows significant energy savings and greater cooling capacity. The chilled water system can be enhanced even further when coupled with Liebert AFC adiabatic freecooling chillers, available with both scroll and screw compressors, guaranteeing utmost efficiency and maximising freecooling operation all year round. The integrated Vertiv ICOM™ control, based on a specific...

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Kirusa Launches the Popular InstaVoice® Channels Service with Vodacom Lesotho

Lesotho to have direct access to their favorite celebrities on the InstaVoice Channels Platform Regular updates from notable personalities like Mary Bosiu, Bofilha Neko, Skebza D, Dollaman Access premier feeds from football clubs in EPL, UEFA, and La Liga Kirusa, a global leader in providing telecom and social media solutions, today announced the launch of InstaVoice® Channels, with Vodacom, the leading telecom carrier in Lesotho. The InstaVoice Channels service, which incorporates Celeb and Sports content, is one of the top 3 revenue generating VAS services in Africa supporting multiple carriers. The channels platform has over 11million followers, 14+ Football clubs, and more than 150 celebrities. The Celeb content service, offered as a part of InstaVoice Channels, brings celebrities and their fans together. Using the voice blogging feature, celebrities express their emotions and share their joyous and challenging moments on a regular basis; the voice messages are delivered instantly to the fans, creating a “Voice Twitter” like experience.  This service is also available over an App which makes the service experience better for smartphone users. With the launch of this content service, Vodacom subscribers can receive voice updates from popular figures in Lesotho like- Motivational Speaker Mary Bosiu, Comedian Bofilha Neko, Hip-hop prodigies Skebza D and Dollaman. Distinguished Orator, Mary Bosiu expressed her eagerness to begin interacting with her fans. She says, “It is delightful to join a great forum...

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Next Evolution in IoT Will Be Sentient Tools and Cognition or Predictive Computing

Commercialisation of narrowband IoT technology is widening growth opportunities, finds Frost & Sullivan’s Digital Transformation team LONDON – 3 May 2017 – Growth in the Internet of Things (IoT) market, as evinced by increasing launches, investments and partnerships, will accelerate in 2017 with the commercialisation of narrowband IoT (NB-IoT). This cellular communications technology uses licensed spectrum and offers a standardised low-power, wide-area network (LPWAN) that can capture previously untapped segments of the market. Further, machine learning and blockchain technologies are being integrated with different industries, such as financial services and energy. In Europe, IoT connections are set to exceed 9 billion by 2021. Dedicated venture funds for IoT development will help create an ecosystem that is conducive to the growth of startups in the region. “IoT applications integrate the consumer into the wider connected system to reflect a truly intelligent society,” said Digital Transformation Research Analyst Yiru Zhong. “Significant funding in the last 18 months suggests that the IoT market is poised for another shift. The next evolution will be from using data to react to events, to using sentient tools and cognition or ‘predictive computing. IoT 2.0 will thus eventually enable self-healing events in a connected system.” European Internet of Things Market Outlook, 2017, new research from Frost & Sullivan’s Connected Industries Growth Partnership Service, summarises the IoT landscape in 2016 in terms of adoption, applications and key...

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