Phoenix wins a three year managed IT contract with pharmacy system supplier Cegedim Rx

Phoenix, the leading provider of Cloud and IT managed services across the UK, has been selected as preferred supplier for Cegedim Rx, the leading supplier of computer software solutions and services to the UK pharmacy market.

The three-year contract will see Phoenix deliver a fully outsourced and tailored managed hardware support services to 3,500 of Cegedim Rx‘s customers across 4,000 pharmacies and retail outlets across the UK. 

Cegedim Rx is at the forefront of the national electronic prescription programmes, supporting pharmacies in England, Scotland and Wales. The contract win follows a detailed procurement and competitive tender process.

As part of the contract, Phoenix will deliver a break fix service, service desk, remote support and logistics management. This new contract between Cegedim Rx and Phoenix will help pharmacies develop and enhance IT services, achieve significant savings in IT costs and take full advantage of economies of scale and utilisation of the support services, shared by many of Phoenix’s customers.

Steve Vaughan, Chief Executive of Phoenix, said: “The new contract win with Cegedim Rx demonstrates our ability to design, build and manage essential IT solutions to ensure customers’ most business critical services are running wherever and whenever they want to be. In a world where everything is connected and moving at increasing speed, Phoenix provides dynamic end to end solutions that can host services in the cloud, simplify desktop management, and build secure reliable networks. ”

 

“With Cegedim Rx, we recognised some initial challenges and therefore recommended a more tailored approach which aims to deliver services and solutions designed to empower Cegedim Rx’s customers, to improve and optimise day-to-day operational tasks, reduce risk and control costs. We have seen a strong pipeline of contract wins in the first few months of 2015 and I look forward to replicating this success going forward.”

Caroline Hopkins of Cegedim Rx, said:We at Cegedim Rx will do whatever it takes to serve our clients to the highest possible standards. We recognised that we needed a solution that would provide a high quality, nationwide service in an efficient and effective way. We look forward to working with Phoenix and giving our clients the very best experience.”

Phoenix has a longstanding relationship with Cegedim Rx’s sister company, INPS, for over 15 years, delivering a dedicated service desk and supporting hardware and applications to increase infrastructure resilience and IT security across the business.

About Phoenix

Phoenix is one of the UK’s leading providers of hosting, Cloud, business continuity and managed IT services, helping businesses to innovate and grow while cutting costs and risk. It is a complete end to end services provider. Phoenix delivers services to over 3,600 organisations in the UK across a number of sectors.

Established in 1979 and fully listed on the London Stock Exchange, Phoenix has a turnover of £233m and employs around 2,300 people. For more information, please see: http://www.phoenix.co.uk/