Intelligent mesh-powered solution provides exceptional Wi-Fi experience for consumers, cost savings and service revenue for providers

Wokingham, UK, 21 May, 2018 – Zyxel Communications today announced the launch of Multy Pro, that enables service providers to quickly and profitably deploy whole-home managed Wi-Fi services.

A versatile portfolio to address every unique home

The Multy Pro Managed Wi-Fi Solution includes selected Zyxel broadband gateways and Wi-Fi extenders that offer service providers choice and flexibility in deploying the perfect whole-home solutions to address the unique environments of their customers. The solution portfolio currently includes a Dual-Band Wireless AC/N VDSL2 IAD VMG8823 and the Multy Pro AC2100 Dual-Band Wi-Fi Extender System to offer high-speed wireless backhaul connectivity to the gateways for optimal Wi-Fi coverage. Zyxel plans to add new devices to the Multy Pro ecosystem.

Seamless coverage for whole-home enjoyment of bandwidth-intensive applications

The Multy Pro solution with MeshIQ offers intelligent Wi-Fi control and optimisation technology that provides a powerful dual-band, whole-home Wi-Fi network. To ensure an optimal user experience and maximise the performance of the connected devices, Multy Pro creates a seamless, single Wi-Fi network and automatically steers Wi-Fi clients between the two frequency bands (Band Steering) and between different Wi-Fi APs (Client or AP Steering). This advanced Wi-Fi solution enables subscribers to enjoy advanced network-enabled services as they were meant to be experienced, and eliminates the concern of dropped video chats or interrupted HD media streaming and gaming even when moving from room to room throughout the home.

Remote management improves customer service, reduces truck rolls

All Multy Pro devices support the TR-069 and TR-181 standards for remote management, enabling service providers to gain valuable insight into each subscriber’s connected home networks. The TR-181 standard protocol adds extensive Wi-Fi diagnostic features to help service providers closely monitor and quickly resolve any issues. With remote access to this information, Multy Pro devices can reduce operational costs and improve customer satisfaction through shorter support calls and fewer truck rolls.

Simple, convenient mobile app reduces support calls, saves costs for service providers

The intuitive Multy Pro mobile app walks consumers through installation and configuration of guest networks, enables them to view or change passwords, and allows them to establish parental controls. Available for Android and iOS devices, the app provides consumers with basic management tools and gives them visibility of their ever-expanding digital homes.

“Service providers want a solution that will enhance subscriber Wi-Fi experience, and enable them to deploy managed Wi-Fi services, while giving them the ability to reduce support costs,” explained Wayne Hwang, VP of Zyxel Service Provider Business Unit.

“Multy Pro delivers on all counts and is exactly what both the subscriber and service provider need to develop and maintain a long, happy relationship.”

For more information please visit: www.zyxel.com/multypro

About Zyxel Communications

Focused on innovation and customer-centric technology and service, Zyxel Communications has been connecting people to the Internet for nearly 30 years. Our ability to adapt and innovate with networking technology places us at the forefront of the drive to create connectivity for telcos and service providers, businesses and home users.

Zyxel is a global force in today’s communications market with an unrivalled track record, including:

–   1,500 passionate associates worldwide

–           100 million devices creating global connections

–           700,000 businesses working smarter with Zyxel solutions

–           150 global markets served

Today, Zyxel is building the networks of tomorrow, unlocking potential, and meeting the needs of the modern workplace — powering people at work, life, and play. Zyxel, Your Networking Ally.