Home Page ContentPress Releases sipgate launches web-based telephony solution for businesses

sipgate launches web-based telephony solution for businesses

by david.nunes

8/3/2010 – Today, VoIP innovator sipgate (www.sipgate.co.uk/team
<http://www.sipgate.co.uk/team>) launched a new team edition of their UK
telephone service. This entirely web-based service replaces both phone
systems and phone lines, allowing small and medium-size companies to
move their corporate phone service to the cloud! sipgate team starts at
only £1.50 per user per month and a 30-day free trial is also available.

With sipgate team each employee has online access to their inbox,
containing phone logs, faxes, recordings and voicemail messages.
Features like forwarding, labelling and comments allow employees to be
more productive. It also allows employees to return calls at the click
of a button, or sign and send faxes through a WYSIWYG interface on the
company letterhead. Most features such as call forwarding, call
recording, and 3-way calling can be activated with a single mouse-click,
making features previously hidden in phone systems now fully accessible
to employees.

“Our aim is to make a telephone service that’s as easy to use as email,”
said Thilo Salmon, CEO of sipgate. “If you can use email, you know
enough to run your company’s corporate telephone system. We think this
service will resonate particularly well with entrepreneurial companies
and firms that have already realised the benefits from other web-based
services like hosted CRM or email.”

sipgate team offers a variety of features designed to make companies
more productive, collaborative and efficient such as:

– Quick to set-up, manage and use – With an interface similar to
web-based email, it’s simple, fast and intuitive to use. Employees can
browse through their inbox and outbox for a complete history of
voicemail messages, calls, recordings and faxes.

– Save time by letting employees manage their own preferences – While
only administrators have preferred access to add new users, office
locations and blocks of phone numbers, employees can manage their own
preferences without any further help.

– Promote team collaboration with a CRM-like functionality – Calls can
be routed to multiple employees simultaneously – such as customer
service representatives–and accessed through the Web, where the calls
can be tagged and noted according to the action taken.

– Enhanced Web-fax – Faxes can be sent and received online. Using
uploaded letterheads and signatures, employees can send official-looking
faxes over the Web and sign them with a click of a mouse.

– Announcements – Auto-attendants can play-back personalised recordings
and direct callers by requesting them to press specific numbers on their
phone keypad.

– Scalability – There is no limit on the number of phone numbers that
can be added to the service. Employees can be added or removed as the
business evolves.

An introductory offer is available to companies with up to one hundred
users, and costs from just £1.50 per user per month and is offered as a
one month rolling contract. The costs for domestic calls to fixed-line
networks are 1.0 p/min and to mobile networks 9.9 p/min. sipgate team
can be set up within minutes and a fully-functional,
no-strings-attached, 30-day free trial is available at
www.sipgate.co.uk/team <http://www.sipgate.co.uk/team>. No credit card
is required for the trial and there is no requirement to cancel if
companies choose not to continue using the service.

More information and screenshots are available under
www.sipgate.co.uk/press <http://www.sipgate.co.uk/press>

About sipgate:

The sipgate VoIP service provides private customers with a free internet
telephone service and offers business customers a fully-functional and
cost-effective cloud telephone service for enterprises with up to 100
employees. sipgate can be used anywhere in the UK and offers
geographical phone numbers and number blocks in all area codes as well
as international phone numbers. sipgate has been in operation in the UK
since 2004. In addition to their UK service, sipgate is also available
in Germany, Austria and the United States. Hundreds of thousands of
customers use and trust sipgate on a daily basis, making it one of the
biggest network-independent SIP based VoIP providers in Europe.

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