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Accelerating digital transformation in the automotive industry with assisted reality wearables – Industry comment and thought leadership from RealWear

by Anthony Weaver

Digital transformation is reshaping every industry sector, and the automotive industry is no exception. From design and manufacturing to supplies and logistics, tried-and-true processes that have been used in the automotive industry are finally being shaken up. The change is due to the convergence of many disruptive trends.    

I’m getting in touch on behalf of RealWear, the leader in hands-free, voice-operated assisted reality wearables, as I wanted to check whether you have any upcoming plans to cover topics around the metaverse, wearables, assisted/augmented/virtual reality, digital transformation or IoT in automotive? 

If you’re unfamiliar with assisted reality wearables, the technology is unique in that it is entirely voice-controlled and therefore hands-free – a feature that is essential in automotive work environments such as garages or manufacturing areas. For instance, if an auto technician was having issues removing a gearbox, using the device they could contact the manufacturer of the vehicle rather than waiting on an email or trying to fumble with their personal mobile device. Its technical team could then ‘see’ in real-time what the technician was seeing, and advise them about the position of locating bolts. 

The automotive sector is already embracing assisted reality, as evidenced by some of the significant RealWear customer wins, highlighted below: 

  • Volkswagen Commercial Vehicles in the UK boosted repair efficiency by up to 93%. The wearable deployment enabled technicians in 67 Van Centres and 30 Authorised Repairers to connect directly to experts in the Technical Support Centre to reduce vehicle service times.  
  • Mercedes-Benz in Turkey is estimating $100k in cost savings and 500 tons of carbon reduction since deploying the technology. 
  • Ford Motor Company is using TeamViewer’s Frontline solution to add augmented reality (AR) “See What I See” assistance to provide enhanced support to automotive technicians across its global network of Ford dealers.  
  • BMW in the US has sped up repair and maintenance processes by an average of 70 to 75 percent, according to their estimates. 
  • This month MAN commercial vehicles in Romania announced that it is expecting to save 2700 litres of fuel per month following its RealWear deployment.

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