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Aer Lingus Selects Mercator’s RAPID Passenger Revenue Accounting Solution

by david.nunes

Aer Lingus Selects Mercator’s RAPID Passenger Revenue Accounting Solution

DUBAI, United Arab Emirates and DUBLIN, May 7, 2015 – Mercator, a leading provider of software and technology-enabled outsourcing solutions to the global aviation industry, today announced that Aer Lingus Group plc (“Aer Lingus”), Ireland’s value carrier airline, has selected Mercator’s RAPID Passenger solution to accelerate Aer Lingus’ automation and optimization of passenger revenue accounting.

With a fleet of 50 aircraft and over 11 million passengers in 2014 (including Aer Lingus Regional franchise operations), Aer Lingus’ mission is to connect Ireland with the world and the world to Ireland by offering its customers the best product in the Irish airline market at the most competitive fares. Aer Lingus decided to replace its existing in-house passenger revenue accounting system with RAPID Passenger to facilitate greater operational efficiency, maximize productivity, integrate revenue accounting information with other management information systems and provide meaningful business insights.

The implementation of RAPID Passenger will enable Aer Lingus to scale and automate its revenue accounting processes, achieve high accuracy in proration, tax and interline revenue management and meet stringent auditing and industry standards.

Speaking on behalf of Aer Lingus, Rosemary Queenan, Manager, Revenue Accounting, said: “We need a revenue accounting solution that is scalable in response to the growth of our company and passenger volumes. Mercator’s proven technology will meet those needs. We are looking forward to a very positive business partnership.”

Bernard Donoghue, Chief Commercial Officer, Mercator, commented: “Across the industry, accurate and timely revenue accounting is mission critical to a carrier’s business. We know that airline leaders want industry-tested solutions that respond swiftly and intelligently to their operating and financial challenges and we’re delighted to have been chosen by Aer Lingus as they work to meet their strategic objectives.”

Implementation has already started and RAPID Passenger is scheduled to go live in 2015.

About Mercator

Mercator is a leading provider of software and tech-enabled outsourcing solutions to the global aviation industry. We help airlines to deliver on the promise they make to their customers – getting passengers and cargo to their destinations – safely and on time. Our aviation heritage, built from years of experience in developing IT solutions specifically for airlines – gives us unrivalled insight. Our specialized team of aviation experts developed a specific portfolio of solutions, rigorously testing them in the real world. Our key solutions and services include Cargo Management, Revenue Accounting, Customer Experience, and Passenger Services. These technologies manage critical processes for all segments of the aviation industry: award-winning carriers, hybrid, low-cost, regional, national and international airlines. For more information please visit www.mercator.com.

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