AIS Thailand empowers mobile users with Veris Billing from AsiaInfo
Unique self-service account management brings control to the customer
Cambridge, UK, 17th December 2014 – Advanced Info Services Plc. (AIS), the leading mobile operator in Thailand, has launched a unique service to its prepaid customers which enables them to take control of their mobile accounts. The service, YOU! Mobile, is powered by Veris™ Billing real-time convergent charging and billing from AsiaInfo – a leading telecommunications software and services company.
Integrated into the AIS network, Veris Billing empowers YOU! Mobile’s users, giving them a high level of control over their prepaid services. YOU! Mobile enables the user to mix and match voice and data resources according to individual needs, providing the ability to transform users’ remaining/spare voice minutes into available data for usage, and vice versa, in real time.
Yaw Yee, General Manager for South East Asia, at AsiaInfo said: “AIS places paramount importance on great customer experience and has relentlessly launched new and innovative offerings to its customers. This innovative, user-friendly and personalised self-service mobile app has raised the bar for a bespoke customer experience in the telecoms industry. It has totally redefined customer self-empowerment.”
Veris Billing has been successfully integrated into the networks of many operators worldwide. It supports both proprietary and standards-based integration points out-of-the-box, and provides a standard set of web services to enable existing legacy systems to integrate to it with minimal effort. The Real-time Self-Service applications took AIS and AsiaInfo three months to implement on top of Veris Billing, with AIS implementing the mobile applications and AsiaInfo configuring the back-end engine and APIs.
Advanced Info Services Plc. (AIS) is the leading mobile operator in Thailand. Its core businesses include domestic mobile services, international direct dialling (IDD) services, and international roaming services. In 2013, AIS registered more than 41 million subscribers and generated 52% of market share by revenue.
AIS currently operates mobile service on both 2G and 3G technologies. The commercial launch of 3G services on the 2.1GHz spectrum started in May 2013 under a 15-year license issued by the National Broadcasting and Telecommunications Commission (NBTC). Today the 3G service is available in all 77 provinces, covering 80% of population, and expected to replicate the 2G network coverage of 95% within 2014. For further information please visit www.ais.co.th
About AsiaInfo, Inc.:
AsiaInfo, Inc. is a leading provider of internet-based systems and software to the telecommunications industry. Headquartered in Beijing, we employ more than 11,500 professionals worldwide.
AsiaInfo provides a full suite of business and operations support systems and professional services to solve the business challenges of the future. Through our innovative BSS/OSS, Big Data, and security software products, AsiaInfo is driving the transformation of the telecoms industry into the new Business Internet era.
Our core Veris™ product suite includes billing and customer care systems that serve nearly a billion subscribers globally, plus business intelligence, network management, network security, and OTT and cross-vertical collaboration solutions. Veris is the cornerstone of our growing ecosystem to support the transformation to the Business Internet.
Our customers work with us to converge large scale pre-and post-paid mobile operations; improve time to market for new products and services; and develop cost-effective new business models. In China we have more than 50% market share in Billing, CRM and Business Intelligence through our longstanding partnerships with China Mobile, China Unicom and China Telecom. We have deployed our BSS solutions with leading operators throughout Asia, and our expansion into Europe has already resulted in a major contract with Telenor Group. For more information please visit www.asiainfo.com