Are organisations in the driver’s seat when it comes to innovation?
29 April 2013: Kcom and CIO Connect jointly hosted a roundtable event recently focusing on affordable innovation and the impact of the constant changing face of technology for businesses.
Neil Miles, Managing Director of Kcom’s sister brand Smart421 and Alastair Crane, CEO of Grapple Mobile led the discussion, which was attended by senior IT professionals from organisations such as Citigroup, Deutsche Bank, BUPA and British Airways. They explored what innovation means to them, as well as the challenges associated with adopting new technologies.
Neil said: “The roundtable was a good opportunity for CIOs and IT directors to discuss the sorts of challenges they’re facing, many of which are accentuated by the speed of technological change. There is clearly a greater expectation of what technology can do for businesses nowadays; there’s a lot of pressure to drive innovation and adopt new technologies whilst working with less budget than before. It was a great opportunity to look at technology as a business enabler and compare different approaches. Events like these are a really valuable opportunity to get together and share ideas.”
CIO Connect hosts regular roundtables to provide a platform for CIOs to come together, develop relationships and gain valuable insights into the challenges and opportunities that they face.
About Smart421
Smart421 specialises in delivering innovative business solutions and has embraced technical innovation. They were recently selected to deliver a system to support ‘Ticket on Departure’ – the collection of rail tickets from self-service ticket machines once they have been bought online. The new system will also support the next generation of ticket issuing systems and will drive cost reductions and promote better productivity for all franchises when issuing passenger rail tickets. The ‘Ticket on Departure’ service currently handles ticket sales totalling £1.8 billion per year.
About KCOM Group
KCOM Group is a leading provider of communications services to both consumer and business markets across the UK. Kcom, Smart421, KC and Eclipse are KCOM Group’s four distinct brands that help to passionately pursue better ways to connect people and deliver inspiring customer services.
