Cryer will support the continued development of its events service product line and help the company to engage with the customers digital needs
12th February 2019, UK: Arkadin, a global provider of cloud communication services and an NTT Communications company has today announced the appointment of Fallon Cryer as Managing Director of the Digital Engagement Service Line.
Fallon brings over 15 years experience in the IT industry gained across a range of senior roles with some of the world’s most successful technology brands. Her previous roles include Director, Business Group Lead for Asia at Microsoft and most recently, Chief Operating Officer of HomebuilderONE at DXC Technology. Having served extensively in leadership roles, Fallon has adopted strong and diverse skills, with a reputation for focusing on the customer experience and building high performing team that people want to be a part of.
Arkadin Digital Engagement Solutions combine world-class technology and white-glove services, to help customers drive positive business outcomes and communications objectives. From video conferences and small webinars to large webcasts or operator managed conference calls, Arkadin plans and delivers approximately 100 professionally managed events every working day, with a presence in over 30 countries around the world.
Fallon will play a fundamental role in meeting the company’s growth objectives through the transformation of its virtual events offering, while building on Arkadin’s reputation as a leader of solution delivery for cloud collaboration services. One of her key responsibilities will be ensuring that Arkadin’s solutions evolve to stay ahead of the needs of its customers, by combining technology and services to deliver high quality, professionally managed event services and audience engagement.
Commenting on her new role, Fallon said: “I am delighted to be starting a new chapter in my career at Arkadin. The organisation embodies great values and I am excited to be leading the team as we look to re-imagine the way we help our customers seize opportunities and expand possibilities through digital transformation.”
“We are extremely pleased to have Fallon on board to drive the business and our virtual events offering forward. Her proven skills and experience in leading digital transformation projects across the industry are second to none and will undoubtedly be an asset to the development of our solutions and services as we enter the next phase of our development,” said Arkadin CEO, Didier Jaubert.
Arkadin enables clients to succeed in a digitally connected workplace with market leading cloud communications services. Over 50,000 businesses spanning the largest global enterprises to small companies have enjoyable collaboration and communication experiences from our audio/web/video conferencing and Unified Communications services. As an NTT Communications company, we provide a cutting-edge infrastructure for premium service quality and unrivalled customer support that is administered locally through 56 operations centres in 34 countries.