7th March, 2019: Arkadin, a global provider of cloud communication services and an NTT Communications company, has today announced the launch of its new brand, Spoka. Designed to deliver powerful cloud-based communications solutions for the Small and Medium Business (SMB) market and developed in partnership with Cisco’s BroadSoft, Spoka will provide customers the simplest way for businesses to unify their communications – from telephone calls, digital meetings, instant messaging, file sharing and more – on all devices to enhance collaboration and increase productivity across teams.

To ease the deployment of the solution, Spoka is sold via an eCommerce platform with an easy-to-understand pricing model and removes the need for complicated hardware installation and upfront costs. It will allow SMBs and entrepreneurs to embrace cloud communication technology without the burdens of infrastructure and capital expense – all through one simple application. Targeting the needs of dynamic and fast-growing organisations, the brand will provide two easy-to-use offerings designed for the small business community:

  • Spoka Talk, a cloud-based telephone system with enterprise-grade calling features including a dedicated phone number for all users available across multiple devices (PC, mobile app or desktop phone) and the ability to make unlimited international calls to landlines in 50 countries and mobile phones in 25, enabling global communication for one monthly cost.
  • Spoka Connect, a full range of UC solutions that enables SMEs to connect third-party business apps, such as Gmail, Outlook and SalesForce, giving instant access to relevant information and documents previously shared or worked on with colleagues for improved efficiency and productivity.

With plans to add new products and features to the Spoka offering, the solutions are tailored to meet small businesses’ specific needs with key features such as, rapid setup and flexible, non-committal invoicing.

Spoka will first launch today in France, Germany and the UK before expanding to the US and Asia-Pacific regions in Q2 2019. Existing Arkadin SMB customers will receive a dedicated introductory plan to the solution.

“You no longer need to be a big business to work like one. With the launch of our new brand, Spoka, we are simplifying the way SMBs and entrepreneurs get things done,” said Didier Jaubert, CEO of Arkadin.  “In partnership with Cisco’s BroadSoft, Spoka aims to deliver a scalable and cost-effective solution that gives small businesses access to features that were previously only available to larger enterprises.”

Michael Tessler, CEO of BroadSoft said: “Addressing the needs of small businesses is imperative to our objective to provide businesses with efficient and scalable communication.  As companies grow and these needs change, it is important that organisations have access to technology that truly revolutionises the way they work, communicate and collaborate. We are proud to work with Arkadin to deliver world-class unified communications solutions to new markets and geographies.”

Issued by Jargon PR on behalf of Arkadin. For more information, contact Dani White at arkadin@jargonpr.com or 01189 739 370.

About Arkadin

Arkadin enables clients to succeed in a digitally connected workplace with market leading cloud communications services. Over 50,000 businesses spanning the largest global enterprises to small companies have enjoyable collaboration and communication experiences from our audio/web/video conferencing and Unified Communications services.  As an NTT Communications company, we provide a cutting-edge infrastructure for premium service quality and unrivaled customer support that is administered locally through 56 operations centers in 34 countries.

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About NTT Communications Corporation

NTT Communications solves the world’s technology challenges by helping enterprises overcome complexity and risk in their ICT environments with managed IT infrastructure solutions. These solutions are backed by our worldwide infrastructure, including industry leading, global tier-1 public and private networks reaching over 190 countries/regions, and more than 400,000m2 of the world’s most advanced data center facilities. Our global professional services teams provide consultation and architecture for the resiliency and security required for your business success, and our scale and global capabilities are unsurpassed. Combined with NTT Data, NTT Security, NTT DOCOMO and Dimension Data, we are NTT Group.

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