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ASC to Demonstrate Public Safety Solutions at Critical Communications Middle East 2014

by david.nunes

ASC to Demonstrate Public Safety Solutions at Critical Communications Middle East 2014

Company to Exhibit and Hold Presentation on Integrated Recording Solutions for TETRA (Terrestrial Trunked Radio)

Hoesbach/Germany, September 04, 2014 – ASC, a leading global provider of innovative solutions to record, analyze and evaluate multimedia-based communications, today announced it will demonstrate its public safety recording solutions at Critical Communications Middle East 2014 Conference and Exhibition, Jumeirah Beach Hotel, Dubai, on September 14-16, 2014, Stand B15.

Attended last year by more than 450 critical communications professionals, the show will focus on current TETRA implementations and the future of critical communications in fields such as public safety, transportation, utilities, security, construction and logistics. ASC will demonstrate its public safety recording solutions, popular because they allow network-wide recording from one location for four up to thousands of channels as well as handling text messages as comments via short data services (SDS).

Andreas Seum, Chief Sales Officer of ASC, said, “Our solution‘s centralized configuration enables fast and effective tailoring to the customer‘s environment while our recording via short data services complements bulk recording of radio and talk groups in any zone. Moreover, our recording system has proven just as valuable in post-event analyses as it is during them.”

Mr. Seum continued by listing other prominent features. The ability to replay a call even when it is still in process helps to gather critical information while sophisticated redundancy, data security and other fail-safe options ensure the agent can focus on matters at hand. In addition, time and ID stamps, a tamper-proof data format and multi-level password protection ensure accurate post-event analysis to improve future response times.

Claus-Omar Mundinger, International Sales Manager for ASC, will discuss the full range of ASC’s systems in a presentation at the show titled, “Communications Recording Solutions for Mission-Critical Networks.” He will review emergency organizational needs in general as well as during and after an incident.

ASC‘s recording solutions are integrated for TETRA (Terrestrial Trunked Radio), an interoperability standard designed to help various organizations communicate directly during emergency situations. Moreover, ASC’s entire portfolio is available as a multi-tenanted Cloud-based offering, providing a permanent technology refresh without any risk or pre-investment in costly infrastructure.

About ASC

ASC is a worldwide leading software company with innovative solutions to record, analyze and evaluate communications. All multimedia interactions in contact centers, financial institutions and public safety organizations are documented and analyzed. The content of communications becomes transparent, critical information is generated and market trends are revealed, providing real-time business intelligence for immediate management action.

ASC solutions make customer experience measurable. Specific actions can be taken to significantly improve staff retention, increase corporate revenue and create sustained loyal customers. Thus, ASC’s clients are always one step ahead of the competition.

ASC also offers its entire suite as a Cloud solution. Therefore, customers have the choice to retrieve Software as a Service, on demand and always up-to-date, without any risk or pre-investment, and in the most flexible manner.

With subsidiaries in the United Kingdom, France, Switzerland, the United States, Japan, Singapore and Dubai, as well as certified and vastly experienced distribution partners, ASC’s ambitious projects span more than 60 countries. Headquartered in Germany, ASC is a powerful global player with an export quota of almost 70 percent and a worldwide service network.

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