Aspect names 2e2 for Northern European new logo partner of the year award
Aspect has chosen ICT lifecycle services provider 2e2 to receive its annual Northern European new logo partner of the year award 2011. 2e2 has been commended by Aspect for its success in turning around a contact centre refresh requirement and upselling this to incorporate Aspect Unified IP 7 and Microsoft Lync for an end-to-end unified communications solution. Aspect is a leading provider of customer contact and Microsoft platform solutions.
On an annual basis, Aspect selects the partner that has shown outstanding strategic success over the past 12 months, and has played a key part in building Aspect’s business in new markets. The contact centre refresh requirement from the customer – a leading manufacturer – was upsold and closed by 2e2 within a three-month period and within the first quarter of signing a partner contract with Aspect.
Steve Boakes, Channels and Partners Manager for Northern Europe at Aspect, comments: “A key factor in Aspect selecting 2e2 for this award is the speed at which 2e2 was able to mobilise and respond to a fast track, competitive tender programme. The joint customer goes live this month and we expect that this will become a case study, demonstrating the value and impact of two market leaders coming together to provide a complete front and back office unified communications solution built on a Microsoft lync platform.”
Since the success of this initial bid, Aspect and 2e2 have already engaged on several new logo opportunities, and can expect to enjoy many more wins in new markets in 2012.
2e2 and Aspect presented together at UC Expo last week on how they have collaborated to deliver a complete unified communications solution, outlining the benefits of their services as a joint entity. Senior business and IT professionals learnt how their growing demands for UC capabilities, whether within mid-market organisations or enterprise can be met through Aspect Unified IP’s and Microsoft Lync’s robust solution.
About Aspect
Aspect builds customer-company relationships through a combination of contact management, workforce optimisation and Microsoft unified communications and collaboration platform solutions, enabling organisations to meet the expectations of today’s social consumer by bringing customer contact to every enterprise function.
Aspect is recognised by industry analysts for its success in helping companies of all sizes, including nearly two-thirds of the Global Fortune 100, achieve strategic objectives, deliver operational efficiency and enhance customer satisfaction through the power of time-tested software and professional services. For more information, visit www.aspect.com.
