At IBC Telestream Showcase World’s First Fully Virtualized End-to-End Video Monitoring Solution

Helps ensure highest video quality, reduces problem resolution time and subscriber churn, and improves overall customer viewing experiences

“Against a background of turbulent change that is generating new video service and network distribution methods, broadcasters and service providers need to migrate from established business models built on hardware devices with manual configuration to virtualized software applications with automated and orchestrated configuration,” commented Joel Daly, VP Product Management – Video Quality Monitoring and Analytics, Telestream.

“Our virtualized video monitoring solution’s unique advantage is end to end correlated video service monitoring from ingest to viewer with all software virtualized, automated and orchestrated solutions with open API’s, deep data collection and actionable KPI’s,” Daly continued. “Through this, we empower broadcasters, service providers and network operators with increased visibility and intelligence; increased flexibility and control; and critically, increased return on investment.”

Part of the challenge is to increase agility within large legacy networks. Using this unique virtualized version of the market-leading iQ end-to-end solution, the probe installation and configuration exercise has shortened from taking several days of an engineer’s time to just a few minutes.

Leveraging the unique end-to-end integrated monitoring approach pioneered by Telestream’s iQ family of video quality assurance solutions, this approach ensures Quality of Experience (QoE) for subscribers and Quality of Service (QoS) for service providers. It spans the entire content production and distribution network, right up to a consumer’s living room or mobile device. Telestream iQ video monitoring and analytics solutions encompass data ingest to viewer data acquisition, including pre/post encoder, publishing and post origin/cache stages, through to third party analytics post end client integration. The system provides a single integrated graphical user interface for intuitive video service management and troubleshooting.

Proven track record cements market leadership position
Over the last 15 years, Telestream’s iQ business unit has established a global market leadership position, delivering innovative virtual monitoring solutions that provide compelling business value. Worldwide, the company has become the video quality assurance provider to most Tier 1 customers, involving the creation of a diversity of innovative solutions.

Over this period, Telestream iQ solutions have helped leading providers ensure the highest video quality, reduced problem resolution time while creating an improved overall customer viewing experiences. This approach makes money for the users: reducing subscriber churn, increasing service deployment velocity and growing subscribers through higher quality services. At the same time, they save money, reducing service level agreement penalties and reducing non-compliance penalties.

Over 15 years, Telestream IQ video monitoring and analytics has been proven to strengthen user brands; fixing issues before subscriber impact, adding video quality metrics to Customer Experience Management (CEM) and demonstrating competitive advantage with Video Quality Assurance (VQA).

“If you are a content owner, broadcaster or service provider you live and die by your ability to provide the best quality experience wherever and whenever your viewers demand. In today’s virtualized, cloud-centric environments monitoring is not an option – it is absolutely essential,” stated Joel Daly. “These unique virtual monitoring capabilities provide agile deployment options for broadcasters and network operators worldwide.”