Axia NetMedia Corporation Selects NetCracker BSS/OSS to Drive Next-Generation Business Transformation
NetCracker’s End-to-End Charge Generation, Customer Management, and OSS Solution to Support Axia’s Agile Business Model
Mobile World Congress 2012
WALTHAM, MA — February 28, 2012 — NetCracker Technology announced today that Axia NetMedia Corporation has selected NetCracker’s BSS/OSS Solution to support the enhancement of significant operating efficiencies to the company. Axia based its decision on a number of factors, including NetCracker’s experience managing complex transformation projects; its ability to provide a single, next-generation platform for Axia’s Charge Generation, Customer Management, and OSS; and its long-standing record of delivering solutions on time and on budget around the world.
Axia sells services over fiber optic communications infrastructure in jurisdictions that have implemented the Axia NGN Solution. To date, Axia has networks in Alberta, France, Spain, Singapore, and Massachusetts.
To this end, Axia was seeking an end-to-end BSS/OSS solution provider that could enable it to support current operational requirements more effectively while maximizing existing resources. On the BSS side, due to the nature of its business, Axia required a way to enable complex quoting and fulfillment scenarios, often involving multiple, variable, and new cost components, and to render the resulting data into accurate and manageable customer charges that are billable.
The project, which will be completed within a rigorous 10-month time frame, will deliver key elements of NetCracker’s BSS/OSS Telecom Operations and Management Solution Suite to provide or improve end-to-end functionality across three domains using NetCracker’s single, unified platform:
- Customer Domain: Order handling, customer quotes, opportunity management, customer charge generation, and relationship management
- Product Domain: Product lifecycle management, product bundles, and pricing
- Network Domain: Fulfillment, assurance, trouble ticketing, and infrastructure management
The NetCracker solution will enable increased revenues from new and dynamically chargeable components to create targeted offerings. By generating operational efficiencies, the solution will reduce OpEx and produce an agile operations environment. Additionally, by enabling more responsive customer management, including consolidated customer views, the solution will enhance quality of service and deliver a superior customer experience.
“Major trends in the communications industry are driving the use of our networks, including demand for high-performing digital connectivity, the growing number and variety of network- connected devices, growth in demand for wireless data services, and growing use of video and other applications from leading web services providers,” stated Murray Sigler, President of Axia North America. “We chose NetCracker because it has the proven solutions, domain knowledge, and record for success that will let us achieve our immediate operational objectives as well as our long-term vision.”
“Axia, as a next-generation service provider, is building sustainable differentiation through agility and efficiency of operations spanning the entire customer-to-cash cycle,” said Andrew Feinberg, President and CEO of NetCracker Technology. “NetCracker’s approach of using a single platform that can provide the foundation for the next generation of BSS and OSS is uniquely suited to Axia’s vision. We are excited to be a part of this transformation and look forward to a partnership that will help Axia realize its goals.
About NetCracker Technology
NetCracker Technology, a subsidiary of NEC Corporation, is the leading provider of Telecom Operations and Management Systems to Communications Service Providers worldwide. For additional information, please visit http://www.NetCracker.com.
NetCracker is a registered trademark of NetCracker Technology Corp. All other company or product names mentioned in this press release may be trademarks or registered trademarks of the respective companies with which they are associated.
About NEC Corporation
NEC Corporation is one of the world’s leading providers of Internet, broadband network and enterprise business solutions dedicated to meeting the specialized needs of a diversified global base of customers. NEC delivers tailored solutions in the key fields of computer, networking and electron devices, by integrating its technical strengths in IT and Networks. The NEC Group employs more than 140,000 people worldwide. For additional information, please visit the NEC website at: http://www.nec.com.
Media Contacts
Juliet Shavit
SmartMark Communications for NetCracker
+1-215-504-4272
jshavit@smartmarkusa.com
Joanna Larivee
NetCracker Technology
+1-781-419-3374
Joanna.Larivee@NetCracker.com
