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Bhutan Telecom selects Ericsson as BSS transformation partner

by david.nunes

Bhutan Telecom selects Ericsson as BSS transformation partner

  • Ericsson to transform Bhutan Telecom’s billing systems into a convergent environment supporting mobile, fixed line and broadband subscribers
  • Partnership enables Bhutan Telecom to design and launch promotions and campaigns in real time
  • Transformation also supports product and service cross-bundling, cost-control for postpaid subscriptions and service personalization

Ericsson (NASDAQ: ERIC) has signed a Business Support Systems (BSS) transformation contract with Bhutan Telecom, Bhutan’s largest telecom service provider. Under the terms of the agreement, Bhutan Telecom’s complete billing systems will be transformed into a convergent environment supporting mobile, fixed line and DSL broadband subscribers.

As a result, Bhutan Telecom will be able to launch promotions and notifications, product and service cross-bundling, cost-control for postpaid subscriptions and service personalization. The operator will be able to design and offer promotions and campaigns in real time and in accordance with subscribers’ interests, while monetizing ongoing growth in data traffic.

Ericsson will be responsible for design, deployment and systems integration of the solution. The convergent charging solution, based on Ericsson’s BSCS iXR4 offering together with data monetization features such as PCRF will be integrated with Bhutan Telecom’s existing infrastructure. Bhutan Telecom will migrate its subscribers onto the new platform by the third quarter of 2016.

Tshewang Gyeltshen, CEO, Bhutan Telecom, says: “We are delighted to further strengthen our partnership with Ericsson. This transformation will help us to standardize and modernize our billing systems. We will be able to introduce innovative offers for our customers, and at the same time manage differential charging options effectively. “

Paolo Colella, Head of Region India, Ericsson, says: “We feel privileged to partner with Bhutan Telecom in transforming their billing architecture. Bhutan Telecom will now be able to introduce new and innovative charging mechanisms quickly and flexibly for its subscribers, while keeping control of any revenue leakages at the same time. This will ensure greater customer satisfaction.”

About Bhutan Telecom

Bhutan Telecom Limited (BTL) is the leading provider of telecommunications and internet services in the Kingdom of Bhutan. Besides fixed-line telephony, it provides GSM mobile services under its flagship brand B-Mobile, and internet services under the brand name of DrukNet. It is the leading provider of both mobile telephony and internet services in Bhutan, and the only fixed-line telephony services provider in the country.

BTL came into existence on July 1, 2000 as a fully state-owned company following the corporatization of the Department of Telecommunications, which was established in 1970. Today, BTL operates digital Microwave, IP Radios and optical fiber backbone network covering the length and breadth of the country.

About Ericsson

For media kits, backgrounders and high-resolution photos, please visit www.ericsson.com/press

Ericsson is the driving force behind the Networked Society – a world leader in communications technology and services. Our long-term relationships with every major telecom operator in the world allow people, business and society to fulfill their potential and create a more sustainable future.

Our services, software and infrastructure – especially in mobility, broadband and the cloud – are enabling the telecom industry and other sectors to do better business, increase efficiency, improve the user experience and capture new opportunities.

With approximately 115,000 professionals and customers in 180 countries, we combine global scale with technology and services leadership. We support networks that connect more than 2.5 billion subscribers. Forty percent of the world’s mobile traffic is carried over Ericsson networks. And our investments in research and development ensure that our solutions – and our customers – stay in front.

Founded in 1876, Ericsson has its headquarters in Stockholm, Sweden. Net sales in 2015 were SEK 246.9 billion (USD 29.4 billion). Ericsson is listed on NASDAQ OMX stock exchange in Stockholm and the NASDAQ in New York.


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