Big Data Analytics & Effective CEM Strategy in Financial Services World Summit 2017<br>
Big Data Analytics & Effective CEM Strategy in Financial Services World Summit 2017
26-27 October 2017, Singapore
– Increasing ROI through developing an effective Big Data & CEM Strategy for your business
Encompassing:
Data Driven Business Transformation
Enhancing Your Customers’ Experience through Big Data Analytics
Data Analytics in the IoT Ecosystem – and Beyond!
Accelerating Innovation with Artificial Intelligence
Leveraging Big Data Technologies to Achieve Business Growth
Digitizing Customer Support with Machine Learning
Regulatory Risk and Remaining Compliant
Turning Data into Actionable Customer Insights
and many more!
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Associate Sponsor:
Big Data Analytics & Effective CEM Strategy in Financial Services World Summit 2017 draws together highly-regarded expert speakers from across the ecosystem of financial services industry and big data analytics solution providers to present to you the latest key trends and development in big data analytics and effective CEM strategy. The highlights of the summit will be Perspectives and Case Studies to be shared by senior professionals from financial services companies on their experience in implementing big data analytics and CEM strategy in their businesses.
Listen to Presentations and Case Studies for These Important Topics:
Harnessing the Power of Data Analytics in Financial Institutions to Achieve Competitive Advantage in the Digital Economy
Banker’s Keynote Address – Powering A Digital Customer Experience by Being A Data Driven Organization
Banker/Insurer’s Keynote Address – Optimizing the Customer Experience in the Digital Age
Enhancing Your Customers’ Experience through Big Data Analytics
Leverage Cloud, IoT & Big Data to Your Advantage
The Art of Making Big Data Relevant to Your Business
Understanding the Limitless Opportunities for Big Data to Improve Business Processes
Banker/Insurer’s Perspective – Staying Connected with Your Customers through Data
Banker/Insurer’s Perspective – Loyalty and Retention through Customer Analytics: Building Long Term Growth in Customer Engagement
Banker/Insurer’s Perspective – Unlocking As Much Information As Possible through Your Big Data whilst Ensuring Customer Privacy
How can you harness your Big Data to help make big decisions that result in big rewards?
Exploring how to use your Big Data effectively can improve your key decision-making process in the following areas:
Advertising and Marketing
Infrastructure
Retail
Identifying considerations that otherwise might have gone unnoticed through your Big Data
Understanding the different stages of data-processing and types of output created
Data Driven Business Transformation
Insurer’s Keynote Address – Accelerating Innovation with Artificial Intelligence
Banker/Insurer’s Keynote Address – Leveraging Big Data Technologies to Achieve Business Growth
Driving Your Business Strategies through An Effective Big Data Plan
Banker/Insurer’s Perspective – Broadening and Democratising the Use of Big Data across the Business to Achieve and Prove ROI Quickly
Monetizing Hybrid Data in Real-World Examples
Digitizing Customer Support with Machine Learning
Machine Learning: Delivering Accurate, Actionable, Predictive Information
Insurer’s Perspective – Data to Insight to Action- Driving Exceptional Customer Experience at A Global B2B Firm
Banker/Insurer’s Perspective – How Do We Build Financial Reporting Using Big Data Technologies?
Leveraging on Third Party Data as A Strategic Tool to Drive New Business and Sales Development
Banker/Insurer’s Perspective – Impact of Advanced Analytics on the Overall Banking Architecture
Banker/Insurer’s Perspective – Regulatory Risk and Remaining Compliant
Turning Data into Actionable Customer Insights
Designing your data roadmap: Deciding what to capture and how to capture it for greater customer insights
How can you leverage customer insights to differentiate service, empower front-line staff and create emotional royalty?
Measuring and evaluating the ROI of your data analytics program
Meet and Network with the following Prestigious and Highly Regarded Speakers & Panellists from:
David Oliver,Director of Client Insight, Aon, Singapore
Alex Kimura,Chief Strategy Officer, Asia, Aviva &Managing Director,FPIL Japan, Singapore
Harphajan Singh,Chief Data Officer, AXA, Malaysia
Handika Hakim,Advanced Analytics Head, Decision Management Group, Bank Danamon Indonesia, Indonesia
Gareth Nicholson,Head of Fixed Income (DPM), Bank of Singapore, Singapore
Dominic Ligot,Founder and Managing Director, CirroLytix Research Services, Philippines
Roberto Ramirez Pinson,Global Data Strategy & Credit Risk Regulatory Reporting Global Lead, Citi, Singapore
Dr. Yuhui Yao,Vice President, Group Customer Analytics and Behavioral Insights, FWD Singapore, Singapore
Rosnani Kamaruddin,Manager, Customer Experience & Analytics, Hong Leong Bank, Malaysia
Senior Director, Lynx Analytics, Singapore
Keith B Carter,Associate Professor, National University of Singapore School of Computing & Affiliate Professor, NUS Business Analytic Centre, Singapore
