Offering the first doorstep mobile device repair service in Asia under the Samsung Care+ programme
Bangkok, 21 October 2020 – bolttech announced its partnership with Samsung in Thailand, together offering doorstep mobile device repair services to owners of Samsung Galaxy smartphones and tablets through the Samsung Care+ programme.
Samsung Care+ will offer doorstep mobile device repair and device care services and is exclusively available in Samsung experience stores for all new Galaxy smartphone and tablet users. Galaxy users can receive on-the-spot repair services from a specialist technician at their doorstep. The repair service, provided by bolttech, include physical and hardware repairs for accidental damage and breakdown repairs, with up to 10 on-site repairs per year. And in case that needs part replacement, logistic for picking up and return of device will be provided to Galaxy users.
The plans are available for purchase in more than 100 Samsung Experience stores in Thailand.
Mark Simmons, Chief Executive Officer, Device Protection, bolttech, said, “We’re thrilled to be collaborating with market leader Samsung, to help customers in Thailand with easy access to our next-generation device protection solutions. Recognising the pain points for mobile phone users in Thailand, we launched our doorstep repair services to help customers get connected when something goes wrong with their phones or tablets.”
Supat Lairayapong, Head of IT and Mobile Communications Business, Thai Samsung Electronics Co., Ltd., said, “Samsung’s mobile devices are an integral part of our customers’ everyday lives and we’re pleased to partner with bolttech to offer an added value to our product; as well as providing seamless experience to our customers offering a mobile device care service from unforeseen accidental damage with repairs at affordable prices and their convenience. So from now on Galaxy users will be at ease every time the accident happens and just let our Galaxy experts work to help you back on track.”
Samsung Care+ offers two plans: 1-year and 2-year on-site service plans for new Samsung mobile devices, with prices starting from THB 619. The service plan includes doorstep on-site repairs as well as nationwide in-store mobile device care services. Additionally, Samsung mobile device users in Thailand will also enjoy a complimentary worldwide mobile device insurance coverage for accidental damage when they purchase Samsung Care+ before 31 October 2020.
bolttech is Pacific Century Group’s international insurtech business. A unique model integrating three capabilities including device protection, insurtech exchange, and digital insurance, bolttech’s mission is to build the world’s leading, technology-enabled ecosystem for protection and insurance.
bolttech launched in Asia in 2020 and is present across Asia, North America and Europe, including in Austria, Hong Kong, India, Indonesia, Italy, Malaysia, the Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam, and the United States.
For more information, please visit www.bolttech.io
About Samsung Electronics Co., Ltd.
Samsung inspires the world and shapes the future with transformative ideas and technologies. The company is redefining the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, network systems, and memory, system LSI, foundry and LED solutions. For the latest news, please visit the Samsung Newsroom at http://news.samsung.com.
 Parts cost not included and according to terms and conditions detailed on https://www.samsung.com/th/offer/samsung-care-plus/