India, Bangalore, 9th December 2010: Cable&Wireless Worldwide, a leading provider of mission critical communications, is setting up a new Global Markets Solutions Centre (GMSC) in Bangalore, India. GMSC will serve as an innovation hub for offshore product development for the company’s global markets – those outside of the UK including Asia Pacific, Middle East, Africa and North America.
The Bangalore centre will primarily look at developing new, standardised and repeatable solutions specifically made for the company’s customers in global markets. These solutions will be developed by combining the strengths of C&W Worldwide’s core product development, consulting, engineering, and emerging technologies teams and some will be built in collaboration with C&W Worldwide’s clients and business partners across the globe.
The GMSC will also introduce elements of the company’s existing product suite – including a range of IP services – which have not been available outside of the UK and work towards customising the likes of its IPVPN and Ethernet solutions to suit the needs of the customers in these regions.
With GMSC, C&W Worldwide’s customers will benefit from the team’s local market intelligence and industry know-how coupled with the flexibility of an indigenous team to enjoy faster product developments to meet their business needs.
“Our customers in global markets are actively looking at better, faster, and reliable solutions that fit their business needs instantly. By setting up GMSC, we’re creating a whole new model for delivering innovative solutions to these clients. We’ve put in the right processes, people and practices to ensure that this innovation hub provides mission critical business supports to our customers,” said Shali Thilakan, Managing Director, Cable&Wireless Worldwide.
Alex Connors, Head of International Product Management, Cable&Wireless Worldwide said: “I’m always amazed at the speed and cost efficiency of product developments that are driven in the Asia region. Not only do we have a wealth of talent within our organisation here, but we have also identified a range of local companies who we will work with to drive innovation and development. The ultimate goal is to deliver services that meet the demands of our international customers through service customisation and rapid new product development.”
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