Theme: Internet usage and services
The Internet has changed our world and the global economy. We are now entering a new stage in its growth. Web 2.0, collaboration, virtual worlds and mashups are all part of it. Also part of the new Web are the evolutionary moves towards the semantic/ intelligent web, the growth in enterprise services that are not a mere extension of existing services and financial services such as mobile cash and credit. The Web is also revolutionising education, healthcare, government and social services in general.
Issue: Asia-Pacific III 2007 Article no.: 4 Topic: Multi-Play service excellence Author: Michael Anderson…