Theme: The evolution of Charging and Billing
The transformation of Telecom forces a similar evolution of the billing systems. Some systems cannot evolve to cope with entirely new business models and different methods of charging. The existing flat rate for Data Services is considered destructive and must be replaced by charging for user-perceived value, using far-reaching charging rules. Mechanisms for micropayment are no longer a myth – just look at what the Apple App Store has achieved! The success of Mobile Money in certain regions means that at long last, the financial side of Telecom is progressing. Paperless bills and real-time charging are now overtaking that traditional billing system, while user credit and financial transactions remain in sharp focus.
Issue: Asia-Pacific III 2012 Article no.: 11 Topic: Using customer analytics to create new…