Clarity Awarded Contract to Support Operations of New Zealand Ultra-fast Broadband Operator
Clarity to provide cloud-based operational support for regional ultra-fast fibre broadband operator
London 16 May 2013 – Clarity, the award-winning provider of solutions designed to simplify the operations of communication service providers, today announced it has been awarded, in a consortium with Datacom, to provide a full OSS deployment to support Ultrafast Fibre Ltd, one of the four New Zealand Government partners responsible for delivering ultra-fast fibre broadband to homes and businesses.
Clarity will deploy its Operational Support System (OSS) and Marketplace Suites to meet the key business objectives of:
· Improved customer care though open business operations supporting self-care, with strong back end OSS/BSS integration
· Automated troubleshooting to reduce help desk load, unnecessary truck rolls and hardware replacement
· One-touch order orchestration
The solution will be deployed to provide process and systems capability to support their end user connections. The innovative deployment will see the Clarity products deployed by Datacom in their data centres and provided as a hosted solution to Ultrafast Fibre.
Ultrafast Fibre’s Chief Executive, Maxine Elliott, said, “The solution offered by Clarity and Datacom means that Ultrafast Fibre gets world class operation management capabilities quickly to meet our rapid deployment targets. It will also scale to meet our business needs as we continue to on-board resellers. Operational efficiency and automation of processes makes it easy for our resellers to do business with us, and ultimately underpins our success in the market.”
“Providing the operational management for one of the first ultra-fast networks to be deployed is a great opportunity for Clarity,” said Clarity Chief Executive Officer, Jon Newbery. He added “We are also, through the partnership with Datacom, leading the market in the way to deploy complex operational management systems in a hosted cloud-based environment, to offer both rapid deployment and highly scalable infrastructure to our customers while maintaining cost competitiveness.”
About Ultrafast Fibre
Ultrafast Fibre is responsible for building a 3,000km fibre network, passing about 163,000 addresses in the urban areas of Hamilton, Tauranga, Wanganui, New Plymouth, Tokoroa, Hawera, Cambridge and Te Awamutu. This represents 13% of the New Zealand Government’s ultra-fast broadband build. Ultrafast Fibre are carrying out one of the fastest builds in New Zealand, which means homes and businesses in their areas will be amongst the first to be able to connect to broadband at speeds that rival the best in the world. For more information, please visit www.ultrafastfibre.co.nz
About Datacom
With 4,000 people, Datacom is one of the largest Australasian-owned professional IT services companies, with revenues in excess of NZ$785 million and extensive expertise in the operation of data centres and the provision of IT services, application development and business process outsourcing. Founded in 1965 and operating across New Zealand and Australia and in Malaysia, the Philippines and China, Datacom has a successful 47 year trading history, is consistently growing and profitable and has a track record of delivering innovative, value-for-money technology-based solutions, with many clients in relationships spanning decades. For more information, please visit www.datacom.co.nz
About Clarity OSS Limited
Clarity OSS Limited (ASX: CYO) enables its customers to simplify their operations with a unified operational management solution. Clarity provides an integrated, modular solution to optimise and automate core operational processes to manage network build and movements, develop and sell next generation products, and deliver and assure the quality of customer services.
Clarity solutions provide the lowest total cost of ownership using embedded best practices and process-driven workflow to reduce the complexity, risk and cost of operations. Clarity empowers its customers to generate and protect revenue and enhance the complete customer experience. With over 35 Telecom customers worldwide, Clarity solutions currently help companies around the world manage over 500 million subscribers. Established in 1994, Clarity has offices worldwide. For more information, please visit www.clarity.com.
