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Comarch BSS and Fulfillment solution chosen by Norwegian NextGenTel

by david.nunes

Norwegian NextGenTel Chooses Comarch’s BSS and Fulfillment solution

Krakow, Poland, September 17th, 2014Comarch, a provider of complete IT solutions for telecoms, signed a contract to deploy a BSS and service fulfillment solution for a Norwegian communications service provider, NextGenTel. As a result of the common project NextGenTel will complete a major transformation of its IT environment, leading to shorter time-to-market for new offerings and improved customer experience, thus enabling growth in both the consumer and business market segments. The solution is based on Comarch’s flagship products: Convergent Billing, Product Catalog Management and Next Generation Service Fulfillment.

NextGenTel offers mobile, fixed, Internet and TV services. The operator is part of the Telio Group, a communications service provider headquartered in Oslo, running operations in Norway, Denmark, Switzerland and the Netherlands.

Being aware of very positive references earned by Comarch in their previous implementations for communication service providers worldwide, we have chosen them to partner with us in this major transformation of our BSS and service fulfillment environment. Among the factors that influenced this decision were the completeness of Comarch’s solutions, offering rich functionalities combined within one modern platform, as well as the company’s vast experience in doing big IT transformations, including those that relate to the very demanding business customers,” says Jørn Hodne, COO at NextGenTel.

The comprehensive platform that Comarch will implement for NextGenTel will encompass multiple functionalities serving both B2C and B2B segments, including enterprises with thousands of subscriptions. The solution will be based on a set of Comarch’s products including Product Catalog Management, CRM, Self-Care, Next Generation Service Fulfillment, Convergent Billing and Billing Mediation. The launch of the platform is planned for the first half of 2015. 

After a thorough analysis of NextGenTel’s requirements, we designed a solution that would help them achieve the assumed business goals. These included improving the quality of customer relationship management, enhancing the transparence and accuracy in billing, increasing margins via focus on self-service and automation, and a significant reduction of service delivery times. We are confident that our BSS and OSS products can help NextGenTel achieve these results,” says Piotr Piatosa, Vice President and Director of the Telecommunications Business Unit at Comarch.

It is yet another customer win for Comarch on the Nordic markets, following the 2013 announcement of the deployment of Comarch Convergent Billing for an Icelandic operator, Síminn.

About Comarch

Comarch is a provider of complete IT solutions for telecoms. Since 1993 the company has helped CSPs on 4 continents optimize costs, increase business efficiency and transform BSS/OSS operations. Comarch solutions combine rich out-of-the-box functionalities with high configurability and are complemented with a wide range of services. The company’s flexible approach to projects and
a variety of deployment models help telecoms make networks smarter, improve customer experience and quickly launch digital services, such as cloud and M2M. This strategy has earned Comarch the trust and loyalty of its clients, including the world’s leading CSPs: Vodafone,
T-Mobile, Telefónica, E-Plus, KPN and MTS. More information is available at:

About Telio

·         Pioneer in the Norwegian VoIP market – rapid growth after the introduction of VoIP services in 2004

·         Listed on Oslo Stock Exchange in June 2006

·         76% of revenues generated in Norway, but Telio also has established market positions in Denmark, Switzerland and the Netherlands

·         Large share of revenues are recurring (subscription based)

About NextGenTel

·         Founded in 2000 and a frontrunner within broadband technology and services

·         Has today a #2 market position within DSL broadband in Norway with 160,000 broadband subscribers (xdsl and fiber)

·         74% of revenues generated within the consumer segment and 26% within the corporate segment

·         Large share of revenues are recurring (subscription based)

·         Acquired by Telio with effect from 1 February 2013

The Telio Group

·         A highly customer-oriented telecom player with a cost-efficient delivery model fitted to a mature and competitive market

·         A total of 416,000 revenue generating units and significant cross selling potential

·         Annual revenues of NOK 1.3 billion


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