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Comverse at B/OSS Live: Real-Time Cross-Network Knowledge Essential for Sustained Service Provider Success

by david.nunes
Comverse at B/OSS Live: Real-Time Cross-Network Knowledge Essential for Sustained Service Provider Success
June 06, 2011 | WAKEFIELD, Mass.

Comverse Demonstrates Value of Real-Time Approach at Leading BSS Event with Converged Case Study

Comverse, a global leader in BSS, mobile Internet and value-added services, is spotlighting new real-time opportunities at B/OSS Live. At the event, Comverse will demonstrate the benefits of blending network knowledge with comprehensive prospect, subscriber and product information to drive profitability, improve the customer experience and achieve network optimization in a rapidly converging landscape.

As customers and services become more advanced, new data-centric growth opportunities arise, such as mobile data, cloud computing and machine-to-machine communications (M2M). Communication service providers (CSPs) can position themselves to better profit from these opportunities by leveraging standards-focused solutions that bridge the network and IT, providing end-to-end functionality capable of supporting any new and emerging service.

A converged and unified solution blending holistic BSS information with network knowledge can facilitate network- and subscriber-aware policy management, enforcement and charging. This empowers CSPs to do more, faster and at lower cost by aligning people, processes and technology to optimize the customer experience and gain service creation and personalization agility. The result: capturing a strong position in the changing value chain.

At B/OSS Live, Comverse will demonstrate the growing value and importance of real-time knowledge. At the Thursday, June 16, 2011 at 10:30 AM session entitled “Going Beyond With Real Time,” Emerson Hewitt, VP Imagineering & Product Development at C&W Caribbean (LIME) and Raman Abrol, VP, Head of Worldwide BSS Sales at Comverse, show how the team-up of the two companies delivers substantial benefits for the Caribbean CSP, where customer-focused real-time marketing has increased customer satisfaction, ramped up revenues and paved the way for evolution towards true payment and service convergence.

“We’ve enjoyed great success with the Comverse® ONE™ Billing & Active Customer Management solution by applying flexible real-time marketing capabilities to quickly introduce targeted promotions, offers and price plans across LIME’s widely dispersed island marketplace,” said Hewitt. “We understand the value of real-time knowledge and want to apply this to our multi-play service portfolio to create and quickly execute new kinds of attractive cross-service bundles, rewards and real-time promotions that appeal to all segments of our subscriber base.”

“CSPs have a vast treasure of data. The ability to access it holistically, applying network knowledge at every interaction, is vital to sustaining success,” said Lionel Chmilewsky, Senior Vice President, Head of the Customer Facing Group at Comverse. “Combining rich data and network knowledge, Comverse ONE enables multi-dimensional policy management, smart charging and targeted marketing across all services. CSPs gain a powerful engine for robust growth and seamless evolution towards true convergence.”

Visitors at B/OSS Live, June 15-17, 2011, Washington, D.C. are invited to meet with Comverse experts to learn how to wield the power of a holistic, real-time approach to increase revenues through innovation, personalization and better network management – all while achieving operational efficiencies.

To schedule a meeting, contact liz.rivera@comverse.com

About Comverse ONE
The Comverse ONE Billing & Active Customer Management solution is a standards-focused converged BSS unified around a single data model and product catalog. It provides a complete view of customer and product information blended with network knowledge derived from deep-rooted in-network capabilities. Network and IT unification enables efficiencies, multi-dimensional policy management and enforcement, and smart charging to enhance the user experience and improve monetization of all services — particularly mobile data.

Leading in convergent markets, Comverse BSS solutions deliver powerful and flexible active customer management, ordering, real-time rating, charging and billing optimized to increase revenues, profitability and subscriber loyalty for more than 200 service providers supporting over 750 million active subscribers across 85 countries.

About Comverse
Comverse is the world’s leading provider of software and systems enabling converged billing and active customer management, mobile Internet, and value-added services. Comverse’s extensive customer base spans more than 125 countries and covers over 450 communication service providers serving more than two billion subscribers. The company’s innovative product portfolio enables communication service providers to unleash the value of the network for their customers by making their networks smarter. Comverse’s solutions support flexible deployment models, including in-network, hosted and managed services. Comverse is a subsidiary of Comverse Technology, Inc. (CMVT.PK). For more information, visit www.comverse.com.

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