DOCOMO interTouch Announcing ‘FREEDOM CHECK IN’ Powered by OpenWays Mobile Key to Add Front Desk Bypass Solution to its Offering
Singapore and Chicago, Apr 10, 2012 – (JCN Newswire) – DOCOMO interTouch, a premier technology company providing a comprehensive suite of solutions and network management services for the global hospitality industry and a wholly-owned subsidiary of NTT DOCOMO in Japan, is introducing “FREEDOM Check In” whereby travelers can use their mobile hand phone to bypass the hotel front desk and securely open their room doors. The new FREEDOM Check In service is being offered in partnership with OpenWays, the global leader of Mobile Key solutions. DOCOMO interTouch will provide “FREEDOM Check In powered by OpenWays” hosting services and support to its hospitality customers with a focus in the Asia Pacific, Middle East and Latin America regions. Equally important, FREEDOM Check In integrates within the DOCOMO interTouch FREEDOM platform, offering extraordinary product and service synergies to hotels.
DOCOMO interTouch is a premier technology provider in the hospitality industry with a global footprint covering more than 1,400 hotels in 70 countries. Headquartered in Singapore, the company’s regional offices span the globe throughout Asia, South Pacific, Europe, Middle East, Africa, and the Americas. DOCOMO interTouch is one of the world’s largest hotel technology service providers, delivering reliable and secure Broadband Internet Access, in-room entertainment systems, and Business Center solutions all on one managed network platform, specifically tailored and customized to meet the needs of hotel guests. NTT DOCOMO Inc. is Japan’s leading mobile operator and provider of integrated services centered on mobility.
“The OpenWays Mobile Key solution is an innovative alternative to traditional hotel check in,” said Charles Reed, DOCOMO interTouch CEO. “DOCOMO interTouch chose to partner with OpenWays because the benefits of its Mobile Key solution – namely giving guests more freedom by simplifying guest check in via this self-service option – are now expected by modern travelers. FREEDOM Check in provides Hotels an ability to enhance their direct sales channels, promoting a loyal customer base and build a powerful mobile database. It brings more revenue control back to the Hotels.
“Offering FREEDOM Check in across the DOCOMO interTouch Wi-Fi network will be highly compelling to our customers,” Reed said. “Partnering with OpenWays is part of our vision to be the most comprehensive supplier of WiFi-enabled solutions to the hospitality industry.”
OpenWays will equip DOCOMO customers with enhanced guest service, a fortified mobile strategy, a sustainable alternative to traditional environmentally-harmful plastic keycards, increased guest loyalty, improved security and a more efficiently run operation. The Mobile Key by OpenWays solution enables hotel guests to choose between proceeding straight to their rooms upon arrival and securely opening their room doors with their cell phones, or waiting in lines upon arrival at the front desk to obtain a physical room key. Ultimate service is about offering the freedom of choice to the guests.
The integrated Crypto Acoustic Credential (CAC) solution can be retrofitted to the major electronic locks on the market. It is compatible with all 6 billion mobile phones in the world, including all cell phone network technologies (GSM, UMTS, CDMA, 3GCDMA, 4G, LTE, WIMAX) and ALL Mobile OS standards (Blackberry, Apple iPhone, Symbian, Google Android, JAVA J2ME, Microsoft Windows mobile and more).
“Through FREEDOM Check in, mobile-dependent travelers across Asia will soon have more flexibility and convenience once at their hotel destinations,” said Pascal Metivier, OpenWays Founder and CEO. “This ubiquitous mobile solution is addressing global travelers’ demands for a self-service option for bypassing the front desk and going directly to their rooms upon arrival. Because Asia is leading the world in mobile-phone dependency and interaction, adding a Mobile Key to the hospitality landscape will greatly enhance service and heighten customer loyalty.
“We are honored to be in partnership with DOCOMO interTouch through this agreement,” Metivier said. “As a result of this alliance, DOCOMO will be delivering the next generation of in-demand mobile services to leading hotels throughout Asia, bringing more options and more convenience to more travelers around the globe via Mobile Key by OpenWays.”
About NTT DOCOMO
NTT DOCOMO is a world-leading mobile operator and growing provider of comprehensive services centered on mobility. The company serves over 58 million customers in Japan via advanced wireless networks, including a nationwide 3G network and one of the world’s first commercial LTE networks. Leveraging its unique capabilities as a mobile operator, DOCOMO is a leading developer of cutting-edge technologies for NFC mobile payments, mobile GPS, mobile TV, intuitive mobile assistance, environmental monitoring, smart grids and much more. Overseas, the company provides technical and operational expertise to eight mobile operators and other partner companies. NTT DOCOMO is listed on the Tokyo (9437), London (NDCM) and New York (DCM) stock exchanges. Please visitwww.nttdocomo.com for more information.
About DOCOMO InterTouch
DOCOMO InterTouch provides a full suite of integrated solutions to the global hospitality industry. We are one of the world’s largest hotel technology service providers, delivering reliable and secure wired and wireless broadband connectivity services, multi-media services, and interactive television and managed network solutions. Our one-stop-shop solution, round-the-clock network monitoring and multi-lingual customer support enable hotels to offer a superior guest experience, facilitating communications for today’s business travellers.
Since 1998, DOCOMO interTouch has been serving the hospitality industry, managing more than eight million broadband connections each year in guest rooms, meeting rooms and business centres worldwide. Our innovative technologies provide travellers and conference attendees with convenient access to enjoy communication, information and entertainment services in over 70 countries.
For more information on DOCOMO interTouch, please visitwww.docomointertouch.com.
OpenWays is a global solution provider of mobile-based access-management and security solutions. With offices in Chicago, Las Vegas, Seoul and in Europe, OpenWays provides technology solutions allowing for the secure issuance and delivery of access rights and keys process via any cell phone operating on any network. The OpenWays solution is truly unique as it is built on the concept of credential dematerialization. The OpenWays mobile room key solution works on ALL the 6 billion cell phones in service in the world today. For more information, please contact Barb Worcester at +1 440 930-5770 or email [email protected] More information can be found by visitingwww.OpenWays.com.