by david.nunes

Ecebs provides NFC-based ITSO smart ticket capability for thetrainline.com

 ·         New mobile app delivers smart tickets instantly using customer mobiles

Thetrainline.com has partnered with Ecebs, the UK’s leading provider of smart ticketing software, to incorporate their remote ticketing technology into thetrainline.com’s retail app. The news means that thetrainline.com, the leader in online train tickets sales for travel in Great Britain, now has the capability to offer mobile customers the option of having their tickets downloaded directly to their smart phones immediately after purchase.

Russell McCullagh, Managing Director of Ecebs said: “The adoption of Ecebs’ Paragon software for rail ticket fulfilment is a natural next step in providing consumers with a secure and convenient way to obtain a smart ticket product. As the largest online retailer of rail tickets for travel in Great Britain, thetrainline.com can now offer an even more powerful proposition for both passengers and operators alike.”

Thetrainline.com has been a leading innovator in the rail industry, particularly around e-ticketing. There have been over 6.5m downloads of thetrainline.com’s apps, and the company believes the combination of mobile apps and NFC could be transformational for how customers buy and obtain their tickets. This partnership underlines Ecebs reputation for quality, reliability and scalability.

By taking a collaborative approach with Train Operating Companies and other suppliers such as Ecebs, thetrainline.com plan to expand this new ticket delivery capability to further enhance the passenger retail experience.

John Davies, thetrainline.com’s Head of Ticketing Strategy said: “Passengers increasingly expect to be able to purchase their travel on their mobile phones and receive their tickets immediately – for example as a barcode or by downloading to their smartcard.

“We’ve invested in this technology to demonstrate the opportunity in NFC ticketing.  This builds on our investment in marketing leading mobile applications, the growing availability of NFC capability on Android and Apple devices, and the industry’s increasing adoption of ITSO ticketing.”


Ecebs is a leading UK based Smart Technology Company delivering solutions into Transport, NFC Mobile, EMV Payment & Local Government markets.  Ecebs develops, delivers and supports smart software solutions for smart cards, mobile devices, terminals, key management and back office systems.

Ecebs’ experience in transport and interoperable ticketing, specifically relating to the UK’s open standard known as ITSO, is both extensive and unmatched. We supply the building blocks of the ITSO ecosystem including the ITSO key management system (known as the ISMS) and ISAMs (ITSO Secure Authentication Modules).

Our Paragon range of transport products are deployed in the largest ITSO ticketing schemes in the UK, we have also deployed a number of NFC based ticketing apps to enable customers and partners to retail and deliver smart tickets.

Ecebs Paragon RTD (Remote Ticket Download) software is based on part 11 of the ITSO specification. Ecebs invented ITSO part 11. We understood that a cloud based secure ticketing scheme based on the Government mandated ITSO specification would open up lower cost smart ticketing to a wider market. . It enables new ways of ticket vending & pick up without large infrastructure change.

Paragon RTD (our branded part 11 product) is the only commercially proven and scalable solution on the market, it is already running live in many regions and processing high volume transactions.

Ecebs is part of the Bell ID Group.

About ITSO

ITSO is the UK Government-mandated specification for interoperable smart ticketing.

About thetrainline.com

hetrainline.com is the leading online provider of rail tickets for travel in Great Britain by value of tickets sold, with a mission to help rail passengers save money, time and hassle. Customers booking in advance with thetrainline.com can save an average of 43% versus booking on the day. Since it was established in 1997, thetrainline.com has developed a robust and scalable platform with a strong focus on customer-driven innovation. The Company’s consumer website and mobile apps received on average over 18 million visits per month in 2014, and the mobile apps, with over 6.5 million downloads to date, are ranked number one in both the “travel” category on iTunes and the “transport” category on Google Play. In addition to its consumer offering, the Group also provides rail booking solutions for large corporate entities, SMEs and Travel Management Companies, and supports the online sales platforms of a number of train operating companies.


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