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Ericsson defines the consumer TV experience of 2020

by david.nunes

Ericsson defines the consumer TV experience of 2020

20 May, 2014

  • In depth look at the expectations of viewers in 2020, and the evolution this will drive in the consumer TV experience
  • First study in six-part series of Ericsson Game Changers, which underpin vision for TV and media in 2020
  • Outlines how the media industry can leverage and optimize the opportunity of consumer demand for personalized, simplified and on-demand access to content across all devices

Combining the concerted efforts of hundreds of people from across the global organization and based on extensive research, the Ericsson (NASDAQ: ERIC) Media Vision 2020 project maps out the company’s strategic view of the future, showing how the TV and media landscape will evolve. Ericsson has defined the six most influential factors that are driving Media Vision 2020 as Game Changers, each of which are interconnected business, consumer and technology fundamentals.

Ericsson’s “Forever Evolving Experience” is the first of the six Game Changers. Launched today, the paper paints a picture of how the consumer generation of 2020 will expect TV, film and gaming experiences to be integrated, accessible and tailored to their interests, devices and personal situations. Higher definition, multiple screens and interactivity will wrap seamlessly around premium content in a world where video merges with social media. Ericsson also explores how the definition of ‘experience’ is broadening as the media industry loses its exclusivity in shaping this to device manufacturers, social networks and app ecosystems.

Ericsson’s ‘Forever Evolving Experience’ Game Changer vision highlights the following key findings:

Source – Ericsson’s The Forever Evolving Experience Game Changer paper

“Consumers are rapidly evolving their values and assumptions around the discovery, access, payment and experience of TV content and the media industry must adapt to meet these expectations,” said Per Borgklint, Senior Vice President and Head of Business Unit Support Solutions, Ericsson. “Content owners and broadcasters must change programming formats, distribution rights and advertising models. TV service providers must become ultimate aggregators and enable their viewers to pick and mix content, discover content in a targeted way and find everything on anything. We have mapped out our vision of the evolving TV experience to give our customers the insight they need to satisfy the demanding consumers of 2020.” 

As consumers drive change and place demands on the technology and business models of the media industry, Ericsson’s Forever Evolving Experience Game Changer highlights specific impacts that enable content owners, broadcasters, TV service providers, network owners and advertisers to succeed on the road to 2020.                 

Ericsson is the driving force behind the Networked Society – a world leader in communications technology and services. Our long-term relationships with every major telecom operator in the world allow people, businesses and societies to fulfill their potential and create a more sustainable future.

Our services, software and infrastructure – especially in mobility, broadband and the cloud– are enabling the telecom industry and other sectors to do better business, increase efficiency, improve the user experience and capture new opportunities.

With more than 110,000 professionals and customers in 180 countries, we combine global scale with technology and services leadership. We support networks that connect more than 2.5 billion subscribers. Forty percent of the world’s mobile traffic is carried over Ericsson networks. And our investments in research and development ensure that our solutions – and our customers – stay in front.   

Founded in 1876, Ericsson has its headquarters in Stockholm, Sweden. Net sales in 2013 were SEK 227.4 billion (USD 34.9 billion). Ericsson is listed on NASDAQ OMX stock exchange in Stockholm and the NASDAQ in New York.

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