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Ericsson revenue manager redefines business support systems

by david.nunes




Ericsson revenue manager redefines business support systems


  • New designed-for-the-cloud charging and billing product offers unprecedented levels of business agility, customer experience and operational efficiency
  • Designed to meet the needs of digital service providers, while providing stepwise evolution for existing customers
  • At Mobile World Congress, Ericsson will demonstrate Revenue Manager 16 with multiple use cases, including real-time OTT monetization, embedded analytics, elastic scaling, real-time usage and invoicing and adaptive business logic

Ericsson announced the launch of Ericsson Revenue Manager 16, a convergent, real-time charging and billing product for digital service providers. It leverages a breakthrough, cloud-based, highly configurable architecture to deliver new levels of automation, flexibility and operational efficiency. It is the first business support system (BSS) designed for the opportunities and challenges of the Networked Society. Operators can use Ericsson Revenue Manager to launch new products and services in minutes, capture new revenue streams through real-time revenue sharing with partners, and drive customer experience through personalized omni-channel interactions, embedded analytics and unified policy control.

Estonian operator Telia Eesti is trialing Revenue Manager in a live environment.  “As an operator in Estonia our key challenge is delivering digital services that meet high customer expectations. We are delighted that Ericsson has launched a charging and billing system that addresses many of the digital challenges we are facing. Revenue Manager appears to offer a break-through approach and we are very happy to have the opportunity to be a trial partner to fully understand what it can do,” said Tiit Tammiste, CTO (Chief Technology Officer), Telia Eesti.

Karl Whitelock, Director Operations, Orchestration, Data Analytics & Monetization (ODAM) Global Competitive Strategies at Stratecast says: “Current BSS systems need to change dramatically if operators are to remain relevant. To this end, business management and monetization systems must be re-architected in support of new digital business models and cost reduction efforts. Ericsson Revenue Manager is a scalable BSS product for convergent monetization, with a focus on service delivery and customer experience processes. It addresses the telecom and non-telecom service offer processes that enable run-time introduction of digital services.

Ericsson Revenue Manager engineers worked closely with technology partners to create ground breaking solutions to these challenges.

Mark Potter, Senior Vice President and CTO, Hewlett-Packard Enterprise Group says: “Hewlett Packard Enterprise (HPE) is proud to have been part of the team working with Ericsson to deliver Revenue Manager’s breakthrough performance and scalability. The characteristics of HPE infrastructure that support Ericsson Revenue Manager provide the foundation for its industry-changing levels of flexibility and operational efficiency.”

Ove Anebygd, Head of Solution Area OSS/BSS at Ericsson said:  “Ericsson Revenue Manager is a game-changer that acts as a digital business enabler for service providers, reducing time-to-market from months to minutes and supporting any business model. It represents the realization of Ericsson’s vision of the true promise of Business Support Systems. Operators are making Ericsson Revenue Manager a key component of transformative IT programs while moving away from complex and costly BSS environments.”

Ericsson at Mobile World Congress 2016

During Mobile World Congress 2016, Ericsson will showcase its unique industry insights, the latest innovation and inspirational discussions that enable powerful new business opportunities.  We are in the midst of the societal transformation we call the Networked Society: a society in which mobility, broadband and cloud empower every person and every industry to reach their full potential. Opportunity is everywhere, and companies are transforming according to the role they have chosen to play in the value chains and ecosystems of the Networked Society.

Join us in our Hall (Hall 2, Stand 2N60) to learn about 5G, the Internet of Things and cloud, and to discuss the impact digital transformation can have on people, business and society.

Follow the conversation online:



For media kits, backgrounders and high-resolution photos, please visit www.ericsson.com/press

Ericsson is the driving force behind the Networked Society – a world leader in communications technology and services. Our long-term relationships with every major telecom operator in the world allow people, business and society to fulfill their potential and create a more sustainable future.

Our services, software and infrastructure – especially in mobility, broadband and the cloud – are enabling the telecom industry and other sectors to do better business, increase efficiency, improve the user experience and capture new opportunities.

With approximately 115,000 professionals and customers in 180 countries, we combine global scale with technology and services leadership. We support networks that connect more than 2.5 billion subscribers. Forty percent of the world’s mobile traffic is carried over Ericsson networks. And our investments in research and development ensure that our solutions – and our customers – stay in front.

Founded in 1876, Ericsson has its headquarters in Stockholm, Sweden. Net sales in 2015 were SEK 246.9 billion (USD 29.4 billion). Ericsson is listed on NASDAQ OMX stock exchange in Stockholm and the NASDAQ in New York.


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