Home C-Flyer Everything that can be digital, will be. Discover more at TM Forum’s Management World Americas 2012!

Everything that can be digital, will be. Discover more at TM Forum’s Management World Americas 2012!

by david.nunes

Everything that can be digital, will be.

View the agenda and speakers for the all-new Management World Americas

It’s time to explore the complete program for
TM Forum’s Management World Americas 2012 (Dec. 3-6, Orlando), the only conference that brings together 1500+ professionals from communications and beyond to brainstorm, debate, share and learn everything you need to succeed in the digital world. This 4-day conference features re-imagined, highly interactive conference formats, unique pre-conference workshops, dedicated networking events, official TM Forum Training and Certification, and a central Hub featuring a bustling Expo, Catalyst demonstrations and all of the latest information from TM Forum.

The agenda includes a Cable Summit and five Forums covering the hottest topics:

Digital and M2M Service Enablement

Learn how to:

  • Build partnerships that last ñ ensuring service levels, quality and the right customer experience to deliver success
  • Drive digital innovation in an established business
  • Track trends and opportunities in digital and M2M service management
  • Overcome the complexity of seamless billing, charging and revenue assurance for digital services
  • Identify and develop best practices for digital service management

Big Data Analytics

Learn how to:

  • Establish best practices in Big Data Analytics ñ lessons learned from multiple industries
  • Use Big Data to enhance your customer’s experience, add value and spot new product and service opportunities
  • Leverage and monetize customer data
  • Assess what’s acceptable regarding privacy, and how to deal with regulatory, legal and social constraints

Customer Experience Management

Learn how to:

  • Manage the customer experience end-to-end across a value-web of partners
  • Manage your enterprise customer’s experience and expectations
  • Measure and benchmark your own customer experience maturity
  • Identify best practices and practical lessons in delivering world-class customer experience

IT and Cloud Agility

Learn how to:

  • Align IT with business goals and requirements
  • Decide what, where and when to move to Cloud
  • Manage IT in a multi-cloud, multi-partner ecosystem
  • Leverage disruption ñ use disruptive technologies to drive positive change
  • Use TM Forum Frameworx as the foundation for successful enterprise IT transformation

Cyber Security

Learn how to:

  • Identify the size of the threat today, and what’s next for cyber security
  • Evaluate the security of a value-chain partner, and what data should be shared
  • Architect and design services with security in mind
  • Address device security and the challenges for enterprises of Bring Your Own Device

P.S. – Reader special: As a Connect World subscriber – Save 15% on a Gold Pass! Use code P5IRFV when you register!

Featuring speakers from these companies and more:

Alltel Wireless


BT Global Services

Cablevision Argentina


Citi Group


Cox Communications

Deutsche Telekom


NET ServiÁos

Orange Healthcare

Rogers Communications


Sprint Nextel

Tata Communications


Time Warner Cable


TW Telecom



Share this email:
Forward To a Friend


Gold Sponsor
Developing TelecomsEuropean CommunicationsHeavy Reading
Pyramid Research
Light Reading
M2M World NewsVanilla Plus
TelecomWatchBusiness MonitorInterCommsFirece Cable
Fierce EnterpriseFirece CIO


Related Articles

This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Accept Read More