Fototica Optimizes Customer Service Capacity Using Level 3 Data Center Services
SAO PAULO, July 10, 2014 – Level 3 Communications, Inc. (NYSE: LVLT) today announced an agreement with Fototica, a top eye care provider in Brazil, and member of Grand Vision B.V., a Dutch holding company that is a global leader in the optical retail market. Level 3’s virtual hosting, colocation and redundancy services will support Fototica’s business operations in the Brazilian states of Sao Paulo, Bahia, Pernambuco and Sergipe.
Fototica selected Level 3 to provide efficient and secure services for its growing business. Level 3’s data center services will connect Fototica’s 800 employees and sellers—throughout its 120 stores—to critical data needed to perform sales operations as well as other processes, such as product changes, stock control and communicate with optical laboratories located in Sao Paulo and Salvador. The company’s data will be hosted at Level 3’s data center servers based in Latin America, where it can be securely accessed at any time by the company’s financial team in its regional headquarters.
“Fototica performs critical operations that require around-the-clock support, redundancy and high capacity to assist an average of 30,000 customers a day, and the order of 15,000 glasses on a monthly basis,” said Rodrigo Baldini, IT director at Fototica. “Today, thanks to Level 3’s services, our capacity and security have increased to meet our current customer demand and we have the additional comfort of knowing we can expand our projects when it is required through Level 3’s scalable solutions.”
“Level 3 makes ongoing investments to develop advanced data center services to help clients, like Fototica, take their business to the next level,” said Marcos Malfatti, senior vice president of Sales for Level 3 Brazil. “This project will help Fototica optimize the management of their points of sale, improve their organizational efficiency and provide high-level security for its important data.”
Level 3 operates more than 350 data center and collocation facilities worldwide, including assets in North America, Europe and Latin America. These facilities offer the uptime and redundancy necessary to ensure enterprises, carriers and government agencies have continual access to their critical data and applications to maintain continuity of operations.
For more information about Level 3’s advanced network and service offerings, visit www.level3.com.
Fototica, one of the major optical networks in Brazil is part of Grand Vision, Dutch Holding world leader in optical retail with more than 4,000 stores in Europe, South America, Middle East, and India. The company sells full glasses – frame and lenses –, sunglasses, and contact lenses. It owns 120 stores in four Brazilian states: Sao Paulo, Bahia, Pernambuco and Sergipe. They operate with domestic and international brands, including fashionable brands such as Ray-Ban, Carrera, Gucci, Prada, Hugo Boss, Lacoste and Dior, among others, in addition to their exclusive brands, sold throughout the whole Grand Vision network. Directed by Alvaro Vieira, it has approximately 800 employees in Brazil.
About Level 3 Communications
Level 3 Communications, Inc. (NYSE: LVLT) is a Fortune 500 company that provides local, national and global communications services to enterprise, government and carrier customers. Level 3’s comprehensive portfolio of secure, managed solutions includes fiber and infrastructure solutions; IP-based voice and data communications; wide-area Ethernet services; video and content distribution; data center and cloud-based solutions. Level 3 serves customers in more than 500 markets in over 60 countries across a global services platform anchored by owned fiber networks on three continents and connected by extensive undersea facilities. For more information, please visit www.level3.com or get to know us on Twitter, Facebook and LinkedIn.