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Diksha Technologies To Announce New IP Tool at SCTE Expo

by david.nunes


Professional Services and Product Development Specialist in Cable/Telecom to Feature Self-Healing Billing Cycle Automation Capability at Orlando Conference

MOUNT LAUREL, NJ – September 25, 2012 – Diksha Technologies (www.dikshatech.com), a global leader in professional services and product development in cable and telecommunications, will feature a new proprietary IP tool that automates an operator’s entire billing cycle with a self-healing mechanism at the SCTE Cable-Tec Expo 2012 Conference in Orlando on October 17-19. Diksha Technologies will be at Booth #712.

The new IP tool mediates the data between systems external to the billing environment such as ERP and CRM and ensures the expected processes are run with expected output. Upon any failure, the tool checks in its Know-Error-Database and applies the appropriate fix. In the case of any non-availability of a ready fix, it follows the escalation matrix and sends out mail/SMS and visual alerts. The tool has the capability to reduce effort spent on such operations by more than 40%.

“The Diksha Technologies stack of IP products seamlessly integrate with a customer’s existing ecosystem and helps automate various tasks which are traditionally the most time consuming,” said Prasad Bhargava, VP Sales – Americas for Diksha. “In nearly all of our deployments, utilizing our extensive IP stack, we have significantly reduced the time for processes such as Bill-run, Migrations, Issue Resolutions and the like by more than 40%, with considerable reduction in delivery time and high ROI results. Our product stack is developed with the latest trends and technologies in the IT and Telecom-Cable industry, without a premium cost attached to it.”

Diksha Technologies offers Professional Services for all major cable and telecom related software products from providers such as Comverse, Amdocs, Oracle, TIBCO, Ericsson, Convergys, Intec, CSG Systems, PeopleSoft, Salesforce.com and others. In addition, it supports all industry related OSS/BSS software.

About Diksha Technologies

Founded in 2000, Diksha Technologies is a professional services and product development organization specializing in cable and telecommunications. With offices in India, USA, Australia and Singapore, the Company maintains a large resource pool comprising of Subject Matter Experts, Management Consultants, and technology veterans that have successfully implemented dozens of multimillion-dollar OSS/BSS projects worldwide. The Company has been recognized for its achievements with numerous awards, including the Red Herring Top 100 Asia Award and the Deloitte Technology Fast 500 Asia Pacific 2010 Program Award. More information can be seen at www.dikshatech.com.

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