London, March 2022. Management Process Automation provider, ActiveOps PLC has announced the shortlist for its annual customer awards. The awards mark the first of the company’s face to face events to go ahead this year, with many top Finance and BPO service providers up for recognition.
Open to ControliQ, WorkiQ and Workware Customers, finalists were primarily on the basis of OpsIndex. OpsIndex is the industry’s first operational benchmarking for financial services and BPOs on the basis of operational Agility, Control, Effectiveness, Efficiency and Focus. The finalists take into account the OpsIndex results for the calendar year, 2021, along with self-nominations from customer outcomes by utilizing solutions and methodology to improve operational effectiveness.
The honours will be awarded for ‘Excellence in Running Operations’ with names such as Nedbank, AIB, DXC, SS&C and Allianz on the shortlist for the awards.
Held throughout the course of March 2022, the ActiveOps awards are a series of hybrid events around the world with the London event being the first face to face ceremony in 2022.
This event for European and UK customers takes place in London on 10th March at the Shangri-La Hotel. This will be followed by virtual awards ceremonies celebrating customers in the Asia Pacific and North America regions accordingly, with awards for each of the three core sectors including recognition in banking and insurance.
Richard Jeffery, CEO and founder of ActiveOps will be presenting the awards.
Richard Jeffery commented: “We know the pandemic period has been an exceptionally challenging time for everyone, but since the start we have worked harder than ever to support our partners and customers. Witnessing amazing resiliency from our customers motivates us to celebrate our customers’ results.”
Jeffery continued: “Hosting awards such as this is a fantastic endorsement of the great people who work tirelessly to make operations management a success. We look forward to continuing to build on our already strong relationship with our customers throughout 2022.”
Stuart Pugh, CCO of ActiveOps said, “It is exciting to be launching the first ActiveOps awards this year. We are hosting the awards in celebration of customer success, especially in the face of what our customers have had to face during the global pandemic. Our customers have delivered some fantastic results using ActiveOps products. And the awards are a chance to recognise that best in class performance. Both the awards and the event provide an opportunity to learn from each other in best practices that make a difference, which is a wonderful opportunity.”
ActiveOps helps organisations turn operational management from a guessing game into a game-changing source of efficiency and value. Our Workforce Optimisation solutions and the Active Operations Management (AOM) Method – provide real-time employee productivity and workforce management technologies for a 360° view of your operations – both digital and human.
With over 20 years of experience managing complex operations in labour- and knowledge-intensive industries such as banking and insurance, ActiveOps enables managers to transform productivity, secure employee wellbeing, and create a platform for confident, constant transformation and market leadership.
Richard has over 25 years of experience in enterprise software and specialist management consultancy. Richard started his career with PA Consulting Group before moving to Coopers and Lybrand, specializing in organizational change management and operational effectiveness. He joined specialist consultants OCP as a partner in 1993, where he began developing the Active Operations Management (AOM) method and Workware. He launched ActiveOps as an independent business in 2005 with fellow OCP partner Neil Bentley.