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Glotel – Telecoms Resource – Review of 2011 and 2012 predictions

by david.nunes

Telecoms Resource

Year in review 2011 / Predictions for 2012


Glotel is a leading international telecommunications recruitment consultancy

specialising in placing professionals into permanent, temporary, interim and

contract roles.


The company specialises in the provision and support of telecommunications

professionals for customers anywhere in the world quickly and compliantly.

Glotel operates in over 50 countries globally from its London office.



Telecoms Resource – Year in review 2011 / Predictions for 2012

Year in review 2011


Arab Spring destabilised hiring market

“Progress of the roll out of more advanced telecoms technology slowed significantly

in the first quarter as the Arab spring propagated across Africa and the Middle East

and employers’ concern for employee safety increased. This resulted in many hiring

freezes across North Africa and the Middle East.”


Smart phones and contactless payment were critical

growth areas in 2011

“With heavy investment being made in smart phones and contactless payment,

research and development specialists became hot property globally with software

developers and embedded software engineers in particularly high demand.”


Security concerns around contactless payment boosted

R&D roles

“R&D candidates were in strong demand as contactless payment development

gathered pace. With consumer concerns over the security around contactless

payment, we saw higher levels of demand for research and development roles

focusing specifically on contactless payment and RFID.”


Infrastructure remained central to hiring strategies

“Infrastructure build continued to generate vacancies in Africa & the Middle East. In

2011, we saw a demand for niche engineering roles – particularly radio transmission,

civil works and telecoms implementation – within operators.”


European solutions providers hired early in the year

“Some telecoms solutions providers recruited heavily in the first half of 2011 but

applied the brakes latterly, implementing hiring freezes as funds dried up.”


2G/3G/4G projects boosted demand globally

“Upgrade and implementation projects across the Middle East and Europe drove

demand for talent globally. 4G upgrade projects boosted European contractor

demand, and we saw an increase in the number of vacancies for RF planning, design

and implementation roles to support 3G and LTE trials. This was largely because

South Africa, Nigeria and Kenya have been upgrading from 2G to improve network

performance for consumers.”





Telecoms Resource – Year in review 2011 / Predictions for 2012

Predictions for 2012


European recruitment set to pick up in the New Year

“We anticipate hiring amongst telecoms solutions providers to pick up across Europe

in early 2012 as new budgets are released. They recruited heavily in early 2011 and

ran out of budget towards the end of the year.”


More projects for 2012

“Almost half of hiring managers (48.5%) surveyed by Glotel said that their

organisations are planning more projects in 2012 and 2013 than they did in 2011.

These projects are most likely to be the launch of new technology or software,

maintenance of existing infrastructure or large incremental upgrades with East

and West Africa billed as the next global hotspot.”


Latest technology to heat up competition for roles

“We anticipate that the global war for telecoms talent will heat up significantly in

2012 as contractors and permanent employees compete for the opportunity to work

on the latest technology.”


Middle East stability set to bring recruitment boom

“There is now an expectation that we will see a recruitment boom as stability

returns to the Middle East market where we expect recruitment to be centred on

existing infrastructure – there will be fewer new projects started over the next 12

months and most work will be maintenance of existing infrastructure.”


R&D roles will be challenging to fill

“Hiring managers will continue to find it hard to recruit a number of functions in

2012. Demand for research and development staff is set to remain high with almost

two thirds of hiring managers (61%) saying they find it hard to attract these roles

whilst over half (51%) find it hard to attract OSS/BSS staff in a recent survey.”


Contractors will be needed to ensure network efficiency

“There is an increasing need for network operators to ensure their networks are up

to date and operating at maximum efficiency. With this, we expect hiring managers

to increase their use of contractors who can bring the skills required to operate

newer equipment effectively.”


Competition to heat up across Africa

“We expect to see continued growth in Africa throughout 2012 as operators and

vendors turn up the heat on their competitors. However pressure to cut or reduce

costs might result in these organisations hiring fewer contractors as they endeavour

to deliver the most competitively priced products and services to consumers.”




Glossary of terms:

RFID Radio Frequency Identification

2G Second generation

3G Third generation

4G Fourth generation (LTE)

LTE Long Term Evolution (4G)

OSS Operational Support Systems

BSS Business Support Systems


More information:

For more information, please contact:

Emma Bowden or Daniel Rolle at MHP


E: emma.bowden@mhpc.com

T: 020 3128 8145

E: daniel.rolle@mhpc.com

T: 020 3128 8199


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