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IneoQuest and Anritsu Partner to Provide Advanced Analytics for Video Customer Experience Management (vCEM)

by david.nunes

IneoQuest and Anritsu Announce Partnership to Provide Advanced Analytics for Video Customer Experience Management (vCEM)

Collaboration Extends Anritsu’s Customer Experience Analytics (CEA) Solution for Multiscreen Video

Boston, MAJune 02, 2015 – IneoQuest Technologies, the global leader in video monitoring, reporting and analytics, announced today that it has partnered with Anritsu Corporation to integrate its behavioral video analytics (Audience Measurement Platform – AMP) with Anritsu’s eoSightTM and eoLiveTM suite of products for advanced Customer Experience Analytics. Anritsu Corporation provides service assurance and customer analytics solutions for global communication systems and operators to provide actionable insights on every aspect of the customer experience.

IneoQuest’s real-time video analytics capabilities add further business value to Anritsu’s growing customer base.  By providing real-time data and video streams from the mobile infrastructure and client players, IneoQuest’s AMP solution will enable Anritsu to provide the most complete view of the customer experience down to the device and user level.

“Anritsu is looking forward to leveraging the competitive advantage of partnering with IneoQuest, the market leader in video customer experience,” said Neil Tomlinson, COO of Anritsu Service Assurance Division. “The strength of the IneoQuest video analysis and troubleshooting capabilities allied to data from all aspects of service delivery from Anritsu provide a unique and unrivalled solution to understand and enhance customer experience of video across all platforms and delivery methods.”

“We are pleased to be able to add Anritsu to our growing list of partners,” said Calvin Harrison, President and CEO of IneoQuest Technologies. “IneoQuest’s mission is to provide extensive visibility into video quality and viewer behavior throughout the content delivery chain. This partnership with Anritsu further reinforces the power of video as a part of the total customer experience.”

By incorporating IneoQuest’s real-time and historical analytics, Anritsu’s total solution bridges the gap between video service, network and customer experience through real-time dashboards and next-generation customer experience analytics, and provides the foundation for future monetization of high-value video services.

Anritsu and IneoQuest will be showcasing the solution at TM Forum Live! in Nice on 1st-4th June. IneoQuest will be showing at booth #25, and Anritsu will be showing at booth #40.

About IneoQuest Technologies

With over 700 customers around the world, IneoQuest is the global leader in video monitoring, reporting and analytic solutions. IneoQuest’s solutions provide end-to-end visibility and analytics capabilities for video providers, owners and operators into every viewer and the quality of their experience across all channels. IneoQuest is an ISO 9001:2008 certified company. For more information, visit www.ineoquest.com.

About Anritsu

Anritsu Company is the United States subsidiary of Anritsu Corporation, a global provider of innovative communications test and measurement solutions for more than 110 years. Anritsu provides solutions for existing and next-generation wired and wireless communication systems and operators. Anritsu products include wireless, optical, microwave/RF, and digital instruments as well as operations support systems for R&D, manufacturing, installation, and maintenance. Anritsu also provides precision microwave/RF components, optical devices, and high-speed electrical devices for communication products and systems. With offices throughout the world, Anritsu sells in over 90 countries with approximately 4,000 employees. To learn more visit www.anritsu.com.



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