Infinity Continues to Scale at Senior Level with New Operations Director
Rapidly growing data centre operator creates additional role in service team to streamline the growth of corporate customer base
London, UK – 3 November 2011 – Specialist data centre operator, Infinity, today announced the appointment of Simon Blackburn as its Operations Director. The newly created role follows hot on the heels of other recent senior-level appointments, including Stuart Sutton as COO to whom Blackburn will report.
An experienced senior manager with solid customer service credentials, Blackburn joins Infinity from THUS where he was Service Director. Reporting to the Managing Director and part of the THUS executive management team, he was accountable for the management of all run-rate revenue streams plus end-to-end service and support to all customers.
Martin Lynch, CEO, Infinity commented, “Simon is a valuable asset in the strengthening arsenal that is our senior management team and is no stranger to creating the operational infrastructure necessary to meet the demands of a fast growing, dynamic and successful business. His extensive experience of running large, multi-site, multi-disciplined service organisations and providing business critical services to large blue chip fits entirely with the approach at Infinity.”
During his 12 year tenure at THUS, working with customers in the telecommunications, IT and finance sectors, Blackburn built and developed an ITIL-based, single service organisation that successfully scaled to meet a 400 per cent growth in customer network connections in under a year. Notably, he successfully re-engineered the organisation and its processes to enable the deployment of a CRM platform that would become the backbone of its future growth.
“A genuine customer focus and meticulous attention to detail are central to what we do,” concluded Lynch. “Simon’s appointment is further evidence of ethos that operational processes and teams underpin the delivery of the outstanding service that our customers have come to expect.”
Infinity provides a capital-free, outsourced data centre service to private and public sector organisations. Available as both bespoke and standard offers in short and long term contracts, Infinity focuses on delivering the highest levels of customer service and resilience at the lowest total cost of ownership. Infinity’s service contracts enable businesses to take full advantage of lower operating costs at a time when capital is highly constrained. With one of the most experienced management teams in the industry and backed by two of the UK’s leading financial institutions. Infinity has the capability and depth of funding to provide highly efficient data centre solutions matched to customers’ budget envelopes and operational needs. For further information visit http://www.infinitysdc.com.