ISI Telemanagement Solutions and VOSS Solutions Announce Partnership
The Two Companies Will Collaborate to Offer a Unified Communications Business Analytics Solution
ENTERPRISE CONNECT, ORLANDO – Monday, March 26, 2012 –VOSS Solutions, a UC service fulfillment company that enables customers to profit from cloud-based enterprise communications, and ISI Telemanagement Solutions, a leading provider of comprehensive cost management solutions for voice, data, wireless and UC, today announced that they have entered into a formal partnership agreement to offer UC Business Analytics to global organizations.
Through the partnership, VOSS and ISI are combining the expertise of their organizations, each of which is a leader in their respective field; UC service fulfillment and telecom expense management. Together, they bring to market the first UC Business Analytics Solution (UC-BAS), which gives organizations access to a rich set of business data that would otherwise be spread across the network infrastructure, and be time consuming and costly to aggregate.
With UC-BAS, organizations will have the ability to access real-time reports and on-screen dashboards, allowing them to track service and trunk utilization, resource and license consumption, as well as traditional telecom expense management. An enterprise’s business units or agencies will be able to gain real-time access to the communications services and resources they are consuming, which will save considerable operating and capital costs. In addition, organizations will be able to allocate costs across the various business units, on the more equitable basis of asset and license utilization.
UC-BAS comprises four key features that tackle key issues facing the enterprise communications industry today:
– Real-time call status (fixed-line, wireless and contact center)
– Real-time UC service activation and device inventory status
– Reporting on all costs of communications (calls + UC)
– Business analytics (dashboards, reporting, analytics)
Christopher May, VP and Co-founder of VOSS Solutions, commented; “We see UC-BAS as the next stage in the evolution of UC fulfillment and telecom expense management, delivering integrated UC business analytics for enterprises to achieve greater efficiencies and lower costs with UC applications and mobile devices.”
David Dishek, VP Business Development at ISI Telemanagement Solutions, added; “With a constant stream of exciting developments – such as social media, tablets, and BYOD – entering the UC industry, many organizations are still unsure how these will impact on day to day operations. Both ISI and VOSS push the boundaries of innovation, to adapt their own solutions to these new changes, and as a result UC-BAS will continue to evolve to address the challenges faced by our customers.”
Click here to view the UC-BAS brochure.
About VOSS Solutions
VOSS provides a world class fulfillment platform for service providers and large enterprises to successfully deliver collaboration services in the public and private cloud. VOSS enables customers to activate and manage enterprise collaboration services in real time through secure, role based portals. In this way, VOSS empowers organizations to profit from cloud-based enterprise communications, by simplifying its design, delivery and management. Deployed by more Tier-1 service providers than any other UC management system, VOSS provides UC&C service fulfillment across multiple networks (fixed and wireless), and supports multi-device users (desk/soft/smart phones, tablets), as well as “bring-your-own” models. Based in Richardson in Texas, Reading in the UK, and Cape Town in South Africa, VOSS is funded by Intel Capital, Eden Ventures and XAnge Private Equity. Our solutions have been deployed by prominent companies across the world.
About ISI Telemanagement Solutions
Headquartered in Schaumburg, IL, ISI Telemanagement Solutions, Inc. helps clients reduce their telecom spend by 10% to 35%. With Audit, Inventory, Real-Time Wireless & Wireline Call Reporting and Invoice Management solutions, our clients are able to improve employee productivity, manages costs, and optimize wireless, wireline, data and Unified Communications networks. ISI’s Managed Services and outsourcing enable clients to free-up time and money to make strategic investments in IP infrastructure and applications. ISI’s facilities, processes, and data security comply with ISO 9001:2008, SAS 70, HIPAA, Safe Harbor and other important standards. Additional information may be found at www.isi-info.com, requested via e-mail at info@isi-info.com, or by calling +1.847.995.0002.
Contacts
VOSS Solutions
Christopher May
VP Business Development
+1 203 444 3485
christopher.may@voss-solutions.com
ISI Telemanagement Solutions, Inc.
Mark McNeill
Vice President of Strategic Marketing Solutions
+1 847.592.3278
mmcneill@isi-info.com
