Mobile data monitoring solution from international telemanagement specialist provides organisations with tool to measure usage and control costs across all mobile communications
LONDON – 2 December 2010 – With business increasingly being conducted on mobile devices, organisations need the tools to monitor usage and control costs. CTI Group (www.ctigroup.com), the international provider of call accounting and call recording solutions, has today announced the launch of Proteus Mobile, a call accounting tool engineered to monitor and report on SMS, MMS, data usage and standard voice traffic on any mobile handset or 3G device. Its series of standard and bespoke reports are designed to highlight specific usage patterns allowing businesses to identify its highest data, voice and roaming users.
In a recent study by analysts Gartner, it was found that organisations could save up to 35 percent on mobile costs by 2015 simply through closer management of their mobile services. Further research revealed that mobile costs have now exceeded traditional landline systems and that the majority of organisations leave mobile purchasing decisions to the employee while still paying for 100 percent of the bill.
It is in response to this that CTI Group is introducing Proteus Mobile. The application centralises and consolidates all mobile and fixed-line communications on a single platform while offering the same advanced functionality and features that are found across CTI’s entire suite of Proteus call accounting solutions, including:
• Instant data reports – communications data can be generated on a real-time or scheduled basis to help organisations better manage their IT and communications operations
• Allocates usage and costs to individual departments and cost centres
• Individual cost breakdown – identifies most costly users and departments across voice, messaging and data transfers
• International roaming analysis – allows organisations to identify when it is more cost-effective to purchase local country SIM cards rather than utilising roaming services
• Fraud prevention – advanced alarm system highlights any unusual spend or activity to protect against potential fraud
• Separately identifies usage and costs on mobile handsets versus other mobile 3G devices including tablet PCs
• Carrier comparison – analyses costs across multiple carriers
• Call tagging – identifies private and business calls, allowing organisations to reallocate personal usage costs to individual employees
Lee Essex, Product Manager for CTI Group, commented: “Across all industries, it is becoming standard for business to be conducted on mobile 3G devices such as smartphones and tablet PCs. As a result, a number of organisations have seen their communications bills rocket due to large data transfers, international phone calls and unmonitored roaming charges. With CTI’s Proteus Mobile, businesses will be able to analyse all mobile usage and costs, which will empower them to implement policies and strategies that will help eliminate any unnecessary and costly mobile expenditure. Even something as simple as identifying personal use of a corporate mobile device, and allocating those costs back to the employee, can immediately save a business a significant amount of money.”
Proteus Mobile is compatible with CTI Group’s call accounting solutions, Proteus Enterprise and Proteus Trader, the latter of which has been designed specifically to meet the needs of the global financial industry. CTI Group’s entire portfolio of call accounting and call recording solutions offers infinite scalability, allowing them to meet the exact needs and budgets of organisations of any size or form.
Media Contact:
Jason Dempsey
Livewire PR
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CTI Group contact details:
CTI Group EMEA CTI Group (Holdings), Incorporated
Daisyfield Business Centre 333 North Alabama Street
Appleby Street Suite 240
Blackburn BB1 3BL Indianapolis, IN 46204-1767
United Kingdom USA
Tel: +44 (0) 1254 291500 Tel: +1 (317) 262-4666
Fax: +44 (0) 1254 291504 Fax: +1 (317) 262-4849
Email: info@ctigroup.com Email: info@ctigroup.com
About CTI Group
CTI Group (Holdings) Inc. is an international provider of electronic invoice processing and management, enterprise communications management software and services solutions, and carrier class voice over internet protocol (VoIP) management applications. CTI Group’s SmartBill®, SmartRecord® and Proteus® product suites offer a full array of solutions for traffic analysis, post-billing call analysis, customer care and call recording.
CTI Group’s products are used by some of the top service providers in North America and the United Kingdom, and play a trusted role in managing telephony costs at major corporations internationally. Headquartered in Indianapolis, CTI Group maintains overseas offices in London and Blackburn, UK. For more information, please visit CTI Group’s website at www.ctigroup.com.
