TELECOMS DIALS UP WAR FOR TALENT
MANPOWER EMPLOYMENT OUTLOOK SURVEY REVEALS THAT THE TELECOMS SECTOR IS THE MOST POSITIVE IT HAS EVER BEEN
– Outlook of +25% in Q2 2013 for the Telecoms sector, a 20 percentage point increase on last quarter
– Telecoms is thriving as new media and new products keep the sector on the pace
– Standout sector in a positive quarter nationwide
12 MARCH 2013: The Telecommunications sector is currently a hub of activity with a Net Employment Outlook of +25% in Q2 2013 according to ManpowerGroup, the world leader in innovative workforce solutions. This is an increase of 20 percentage points on last quarter and the most positive outlook we have seen for the sector since 2005.
The Manpower Employment Outlook Survey is based on responses from 2,100 UK employers about whether they intend to hire additional workers or reduce the size of their workforce in the coming economic quarter. It is the most comprehensive, forward-looking employment survey of its kind and is used as a key economic statistic by both the Bank of England and the UK government. The national Seasonally Adjusted Net Employment Outlook of +6% indicates sustained optimism in the UK jobs market, building on the first quarter of 2013 when the Outlook was also +6% and demonstrating that the jobs market shows no sign of slowing down.
“As the Telecoms sector focuses on customer acquisition and retention against a fiercely competitive backdrop, consumer experience and service remain critical, and recruitment activity is booming. This has led to a notable increase in roles to create value for customers and we are seeing a lot of demand from employers for candidates with strong skills, whether this comes from experience or showing appetite to learn. This is reflected in the sector’s Outlook score of +25% which is the highest point for Telecommunications since 2005.” says Tobias Mills, Manpower Sector Director – Telecommunications & Media.
“One good example is in the North West, where we have seen a big increase in Contact Centre roles, both taking and making calls, due to significant growth in the Telecoms sector in this area.”
Another strong sector this time round is Business and Finance services with an Outlook of +13%. But with investment banks continuing to make cuts, many of the jobs being created in Finance are the direct result of the mis-selling of PPI and Interest Rate Swaps. These scandals have spawned a new industry to deal with the fallout.
It’s not only in the private sector that jobs are being created. ManpowerGroup has detected that, following years of belt tightening, there is a renewed interest in public sector hiring. Indeed this survey suggests that public sector hiring is actually set to outpace private sector hiring in the second quarter of 2013.
A ‘Net Employment Outlook’ is calculated by subtracting those employers who plan to reduce staffing levels from those who plan to hire staff. A positive result indicates that more employers plan to increase rather than decrease staffing levels; a negative result reflects the opposite. [% increase – % decrease]
Commentary and full details on every sector and region can be found in the survey report at manpower.co.uk/meos, or by calling the Press Office on 0207 404 5959/ manpower@brunswickgroup.com
For international comparisons and visual library with graphs, visit manpowergroup.com
Commentary is based on seasonally adjusted data where available. Full survey results for each of the 42 countries and territories included in this quarter’s survey, plus regional and global comparisons, can be found in the ManpowerGroup Press Room at www.manpowergroup.com/meos. In addition, all tables and graphs from the full report are available to be downloaded for use in publication or broadcast from the ManpowerGroup Web site at: http://www.manpowergroup.com/press/meos.cfm
Note that in Quarter 2 2008, the Survey adopted the TRAMO-SEATS model for seasonal adjustment of data. As a result, you may notice some seasonally adjusted data points change slightly from previous reports. This model is recommended by the Eurostat department of the European Union and the European Central Bank, and is widely used internationally.
About the Survey
The world leader in innovative workforce solutions, ManpowerGroup releases the Manpower Employment Outlook Survey quarterly to measure employers’ intentions to increase or decrease the number of employees in their workforce during the next quarter. It is the longest running, most extensive, forward-looking employment survey in the world, polling nearly 66,000 employers in 42 countries and territories. The survey serves as a bellwether of labour market trends and activities and is regularly used to inform the Bank of England’s Inflation Reports, as well as a regular data source for the European Commission, informing its EU Employment Situation and Social Outlook report the Monthly Monitor. ManpowerGroup’s independent survey data is also sourced by financial analysts and economists around the world to help determine where labour markets are headed.
About ManpowerGroup
ManpowerGroup™ (NYSE: MAN), the world leader in innovative workforce solutions, creates and delivers high-impact solutions that enable our clients to achieve their business goals and enhance their competitiveness. With over 60 years of experience, our $21 billion company creates unique time to value through a comprehensive suite of innovative solutions that help clients win in the Human Age. These solutions cover an entire range of talent-driven needs from recruitment and assessment, training and development, and career management, to outsourcing and workforce consulting. ManpowerGroup maintains the world’s largest and industry-leading network of 3,500 offices in 80 countries and territories, generating a dynamic mix of an unmatched global footprint with valuable insight and local expertise to meet the needs of its 400,000 clients per year, across all industry sectors, small and medium-sized enterprises, local, multinational and global companies. By connecting our deep understanding of human potential to the ambitions of clients, ManpowerGroup helps the organizations and individuals we serve achieve more than they imagined — because their success leads to our success. And by creating these powerful connections, we create power that drives organizations forward, accelerates personal success and builds more sustainable communities. We help power the world of work. The ManpowerGroup suite of solutions is offered through ManpowerGroup™ Solutions, Manpower®, Experis™ and Right Management®. Learn more about how ManpowerGroup can help you win in the Human Age at www.manpowergroup.com and www.manpowergroup.co.uk
About Manpower UK
Manpower is the global leader in contingent and permanent recruitment workforce solutions. It is part of ManpowerGroup, the world leader in innovative workforce solutions, which creates and delivers high-impact solutions that enable clients to achieve their business goals and enhance their competitiveness.
With a network of 300 offices in cities across the country, Manpower has provided organisations in the UK with a continuum of staffing solutions from the incidental to the strategic for 55 years, working with businesses such as BT, IBM, Royal Mail and Xerox to help them win.
In the Human Age, where talent has replaced access to capital as the key competitive differentiator, Manpower UK leverages its trusted brand to develop a deep talent pool, providing clients with access to the people they need, fast.
Manpower UK creates powerful connections between organisations and the talent they need to enhance their competitiveness and unleash their workforce potential. By creating these powerful connections, we help everybody achieve more than they imagined, and power the world of work.
For more information, see manpower.co.uk
