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Minister of Information inaugurates new Nawras flagship store in Muscat

by david.nunes

Minister of Information inaugurates new Nawras flagship store in Muscat

Muscat, 13 January 2013 – Nawras officially inaugurated its new concept flagship store at Muscat Grand Mall with a ceremony held under the patronage of H.E. Dr Abdulmunim bin Mansour Al Hasani, Minister of Information. With the grand opening raising the bar for telecom retail in Oman, Chief Executive Officer, Ross Cormack, invited customers to experience the first in a new generation of Nawras stores.

After the ribbon cutting, Cormack said, “We are thrilled to introduce this store as the first of a new concept developed to bring the Nawras brand to life in vivid colour. It symbolises the vibrant and caring approach that is important in every aspect of our business. This one-stop shop is designed to help customers with all their communication needs whether at home, at work or on the move.”

The 400 square metres of floor space is dedicated to showcasing the latest products and services and providing customers with the opportunity to try products and learn about the many advantages that Nawras offers. Customers can choose from options for ‘At Home’, ‘On the Go’ or ‘Fun and Social’. Business customers can instantly activate new products in store or make use of the private meeting room to learn how Nawras works hard to help their business grow.

A free WiFi hotspot invites customers to feel the incredible speed of the turbocharged Nawras 3G+ broadband service by using their own handset or the devices provided. Smartphones and tablets are displayed and, like the Nawras Home Broadband modem, they can all be tested in-store.

This new and innovative Nawras store is the twenty eighth in the Sultanate. It is open from 10am until 10pm every day except Fridays when it operates from 2pm until 10pm.

Nawras, a Qtel Group company, began changing the communications landscape in Oman in 2005 and has continually evolved to enrich the daily lives of people in the Sultanate, with products and services offering great value and a rewarding customer experience. This unique and energising retail telecom experience is the latest location and designed to excite and delight customers with interactive displays and caring customer service.


About Nawras:

Omani Qatari Telecommunications Company SAOG was founded and registered in the Sultanate of Oman in December 2004. It launched its service in March 2005 as the challenger mobile operator in Oman operating under the name Nawras. Nawras was awarded the second fixed license in Oman in 2009, and launched its international gateway in April 2010, its corporate fixed and broadband services in May 2010, and its residential fixed and broadband services in June 2010. Since 2010 Nawras has been an integrated services telecommunications operator and is currently serving over two million customers across the Sultanate. Following a successful IPO, Nawras is listed on the Muscat Stock Market (MSM) under the “nwrs” ticker since 1 November 2010. Nawras is majority owned by the Qtel Group and also has a number of significant Omani shareholders which ensures that the company is strongly integrated into the Omani society.

Nawras has won a number of awards including CommsMEA 2012 ‘Customer Service Provider of the Year’ award and Telecoms World Middle East Award 2012 for ‘Best Customer Strategy’. The company was also named the ‘Connection of Choice’ in both the ‘Popular Choice’ and ‘Top Management Choice’ telecom categories in BusinessToday’s Best Brands 2012 survey and awarded ‘Best Loyalty Programme’ by CMO Asia Awards 2012.

About Qtel Group:

The Qtel Group is a leading international communications company, with a significant presence in the MENA region and Southeast Asia, and having a consolidated customer base of more than 89.2 million as of 30 September 2012. Its businesses operate under various names, including Qtel, Indosat, Asiacell, Wataniya, Nawras, Nedjma and Tunisiana.

The Qtel Group’s principal activities are mobile telephone services, broadband solutions, digital futures and fibre technologies, serving both consumer and business markets. Headquartered in Doha, Qatar, Qtel Group is ambitiously growing its global business on the basis of its insights into the needs of customers in emerging markets. Qtel Group’s ultimate parent company is Qatar Telecom (Qtel) Q.S.C., whose shares are listed on the Qatar Exchange and the Abu Dhabi Securities Exchange.


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