UK, London – 9th August, 2010 – Mitel, a leading provider of unified
communications software solutions, has released version 3.2 of its Unified
Communicator(R) (UC) Advanced solution. This release allows BlackBerry(R)
smartphone users to mobilise and gain access to Mitel UC features available
through UC Advanced. The BlackBerry smartphone application, Mitel UC
Advanced Mobile, is available for download on BlackBerry App World(TM).
UC Advanced is a software client that allows users single-portal access to
all collaboration tools, including deskphone, softphone, mobile devices,
visual voice mail, secure instant messaging, presence, audio and web
conferencing, desktop video conferencing, document sharing, and email. The
Mitel solution enhances organisational efficiency and connects the right
people and information automatically and effectively.
“With so many employees on the road at customer sites or field offices
globally, UC Advanced Mobile for BlackBerry smartphones will allow our
employees to easily access corporate voicemail, click-to-dial from corporate
address book using internal extensions, or check other employee’s presence
status,” said Amit Shankar, CIO at Granite Services International. “These
kinds of capabilities will help our employees stay connected with the
office, improve their productivity, and ultimately increase our customer
satisfaction.”
UC Advanced Mobile provides access for BlackBerry smartphones users to
corporate UC information and tools, improving employee mobility and
productivity. The application uses location based services – GPS and
Bluetooth(R) – natively present in a BlackBerry smartphone to automatically
update status information and call routing preferences.
“By facilitating access for enterprise BlackBerry smartphone users to their
key business applications available from Mitel, UC Advanced Mobile helps
simplify communication and collaboration between employees enabling true
corporate mobility,” said Stephen Beamish, vice-president marketing and
business development, Mitel. “Employees can get instant access to corporate
contact information, presence details, call history, visual voice mail, and
Dynamic Status settings, regardless of location.”
New UC Advanced 3.2 enhancements include:
— Availability of the UC Advanced Mobile application for BlackBerry
smartphone on BlackBerry App World (www.blackberry.com/appworld)
— UC Advanced Mobile application fully enables mobile workers and extends
Mitel business communications applications to BlackBerry smartphone users
— Expanded location based services using GPS and Bluetooth, offer true
situational intelligence, leveraging existing onsite customer investments
— Rich presence information display and easy button programming on Mitel
5312, 5324, 5320, 5330, 5340, 5360 IP Phones allowing users to quickly
change personal speed dial keys and check coworkers status when using Mitel
Communications Director (MCD)
— Search bar mode with enhanced search capabilities for increased
efficiency and reduced desktop footprint
The UC Advanced Mobile for BlackBerry is available for download from
BlackBerry App World: http://appworld.blackberry.com/webstore/content/12679
