NEC Completes Acquisition of Convergys Corporation’s Information Management (IM) Business
Acquisition Creates Industry’s Most Comprehensive End-to-End BSS/OSS Offering
TOKYO, WALTHAM — May 16, 2012 — NEC Corporation and NetCracker Technology, a wholly owned subsidiary of NEC, jointly announced today that they have completed the acquisition of Convergys Corporation’s Information Management business. The transaction covers all of IM’s business, including Smart Revenue Solutions, across different verticals, including communications, utilities, and logistics. The Convergys IM business has enabled service providers around the world to transform their BSS with innovative billing, customer care, and revenue management solutions.
The IM business will be integrated into NetCracker Technology, and NetCracker will be responsible for all business operations of this entity. The combined communications software assets of Convergys IM, NetCracker, and NEC create the largest and most comprehensive end-to-end BSS/OSS offering in the industry.
“This acquisition demonstrates our commitment to bringing the most innovative software solutions to service providers around the globe,” said Dr. Nobuhiro Endo, President of NEC. “The rapid integration of the Convergys IM business into NetCracker will optimize business operations and leverage powerful new synergies with NEC.”
The need for advanced BSS solutions is being driven by the fast emerging Gigabit society that demands access to content and connectivity anytime, anywhere, on any device. Service providers must have the ability to monetize the surging data traffic and — at the same time — meet customer demands for quality and a compelling user experience. This requires a new approach to BSS, one that is driven by productized and flexible platforms, real-time rating and charging, and new cost models that leverage managed services and the cloud infrastructure.
“With a track record of delivering customer success that spans two decades, we know what it takes to make BSS/OSS transformation possible,” said Andrew Feinberg, President and CEO of NetCracker Technology. “Having the most comprehensive and innovative solutions portfolio, a highly skilled global workforce, and a deep understanding of the BSS and OSS domains, enables us to partner with our customers and help them achieve their business objectives in this rapidly changing industry. The addition of the Convergys IM business to the NetCracker family is yet another important accomplishment in our mission to deliver the most compelling solutions to communications service providers throughout the world.”
To learn more about NetCracker and our expanding global solutions footprint, please visit www.NetCracker.com.
About NEC Corporation
NEC Corporation is a leader in the integration of IT and network technologies that benefit businesses and people around the world. By providing a combination of products and solutions that cross utilize the company’s experience and global resources, NEC’s advanced technologies meet the complex and ever-changing needs of its customers. NEC brings more than 100 years of expertise in technological innovation to empower people, businesses and society. For more information, visit NEC at http://www.nec.com.
About NetCracker Technology
NetCracker Technology is the leader in enabling communications providers and other verticals to maximize revenue and profits through innovative, end-to-end BSS/OSS solutions. The company supports the rapid monetization of new infrastructure, adoption of new business models, creation of value-added content, and delivery of unique customer experience.
Founded in 1993, NetCracker became a subsidiary of NEC Corporation in 2008 and acquired the Convergys Information Management division in 2012. For more information, please visit www.NetCracker.com