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NetCracker and NEC to Enhance Operational Excellence for MegaFon

by david.nunes

NetCracker and NEC to Enhance Operational Excellence for MegaFon

MegaFon to adopt comprehensive OSS Solution to Optimize Network Operations and Improve Service Quality

MOSCOW, RUSSIA — OCTOBER 15, 2013 — NetCracker and NEC Corporation announced today that Russian communications leader MegaFon has selected NetCracker and NEC Neva Communications Systems to implement comprehensive Operations Support Systems (OSS). The new OSS will enable MegaFon to centralize network resource management, accelerate service introduction, and improve service quality and customer experience for mass market services across all of its affiliates.

NetCracker’s OSS modules to be implemented for MegaFon include Resource Inventory, Outside Plant, Discovery & Reconciliation, Network Planning & Design, Service Order Management, Service Information Management, Service Inventory, and Service Activation solutions.

NetCracker and NEC Neva will deliver the Network Resource Inventory project as part of MegaFon’s initiative to build a global network operations center.  This project aims to consolidate inventory databases and centralize infrastructure management. This will enable accurate management of network resources across all of MegaFon’s affiliates.

With these capabilities, MegaFon plans to enhance its service fulfillment and assurance processes for mass market service delivery and streamline provisioning for its fixed and broadband B2B services. MegaFon expects to improve operational performance as a result of reducing the time and effort required to manage network resources accurately. Furthermore, the new solutions will enable MegaFon to introduce new services more rapidly with greater service quality and a superior customer experience.

“MegaFon applies only the most modern technologies to its networks. Implementing the joint solutions from NEC Neva and NetCracker is the first step in MegaFon’s long-term transformation program. Implementing the joint solutions from NEC Neva and NetCracker is the next stage of a continuous effort to improve network and service quality for our customers,” says Igor Shirokov, Infrastructure Director, OJSC MegaFon.

“NEC overcomes strategic challenges for global communications operators. Today we are joining the competencies and experience of NEC Neva and NetCracker to offer MegaFon optimal and reliable solutions to ensure the operator can deliver an even greater level of network resource management, speed to market, and service quality for its customers,” said Mikhail Efimov, Deputy Managing Director, NEC Neva Communications Systems.

“NetCracker’s outstanding track record of delivering large-scale OSS transformation will help MegaFon to maximize the value of our products and services and successfully execute on this major initiative,” said Vasily Sedunov, Vice-President, Engineering, NetCracker. “We look forward to working with MegaFon to achieve its critical business goals.”

MegaFon is Russia’s second largest mobile operator and fourth largest telecommunications operator. It serves more than 62 million subscribers in Russia as well as 1.6 million in Tajikistan, Osetia, and Abkhazia. The company offers 3G and 4G mobile services, fixed and mobile broadband access, and converged services, providing voice services to 83 regions across Russia and mobile broadband to 72 percent of the country.

About NEC Corporation
NEC Corporation is a leader in the integration of IT and network technologies that benefit businesses and people around the world. By providing a combination of products and solutions that cross utilize the company’s experience and global resources, NEC’s advanced technologies meet the complex and ever-changing needs of its customers. NEC brings more than 100 years of expertise in technological innovation to empower people, businesses and society.  For more information, visit NEC at http://www.nec.com.

About NEC Neva Communication Systems
CJSC “NEC Neva Communications Systems” was established in May 1997 as a local factory of NEC’s digital switching system and provides engineering, system integration and professional services. NEC has owned 100 per cent of its shares since Autumn 2009. For detailed information, please, visit the website http://ru.nec.com.

About NetCracker Technology
NetCracker Technology, a subsidiary of NEC Corporation, is the proven partner for communications service providers and cable operators offering comprehensive, end-to-end solutions and delivery capabilities to optimize their enterprise. With its global reach, leading-edge technology, and unbroken track record of successful implementations, NetCracker helps eliminate operational and business silos and delivers real-time experience in an on-demand world.  For more information, please visit www.NetCracker.com.

About MegaFon OJSC
MegaFon OJSC is a leading Russian universal telecommunication service provider, operating in all segments of the telecommunications markets in Russia. MegaFon was incorporated in June 1993 as CJSC “Northwest GSM” and renamed OJSC “MegaFon” in 2002.MegaFon was the first operator with a network covering all regions of Russia. The Company and its subsidiaries have licenses to operate in all of the Russian regions and in the Republics of Abkhazia, South Ossetia and Tajikistan. The Company was the first in Russia to launch 3G for commercial operations and is currently in the number one position among all operators in the provision of mobile Internet, and in the number two position as to the number of active subscribers in Russia.

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