Muscat, Oman
Enriching the digital lives of customers, Ooredoo has launched ‘Ooredoo Care’; a new feature in its award-winning App to help users set up their smartphone and run basic diagnostics to ensure their device is in tip-top shape. The new feature also offers a one-click solution for smartwatches and Ooredoo TV, alongside the Ooredoo Oman App, to help customers keep all their devices running smoothly.
Feras bin Abdullah Al Shaikh, Consumer Director at Ooredoo, said, “We care for all aspects of our customers’ lives and are committed to delivering innovative solutions to help people enjoy exciting and rewarding digital experiences. The Ooredoo Care feature will allow subscribers to optimise their smartphone by applying the recommended settings to keep their device working efficiently, then detecting any issues further down the line and resolving them automatically.”
Available for iOS and Android, Ooredoo Care automatically detects the customer’s phone make and model and offers a step-by-step guide to setting up the device. Android users can also use the Device Health feature to auto-optimise the phone’s settings and monitor battery and CPU temperature, as well as unlocking additional notification settings to customise the device.
The Ooredoo Care feature is available on the Ooredoo Oman App by going to the side menu, clicking on Help & Support then selecting Ooredoo Care. Users can download the Ooredoo App for free from the Apple Store or Google Play.
About Ooredoo Oman
Omani Qatari Telecommunications Company SAOG (“Ooredoo”) was founded and registered in the Sultanate of Oman in December 2004. Services were launched its service in March 2005, originally operating under the name Nawras. As Oman’s data experience leaders, Ooredoo provides individuals and businesses with cutting edge digital products and services, so that customers can enjoy the internet. Ooredoo generated revenues of OMR 283.6 million as of 31 December 2018 and is listed on the Muscat Stock Market (MSM) under the “ORDS” ticker.
Website: www.ooredoo.om
Twitter: www.twitter.com/OoredooOman
Facebook: www.facebook.com/OoredooOman
Instagram: www.instagram.com/OoredooOman
YouTube: www.youtube.com/OoredooOman
Snapchat: Ooredoo_Oman
About Ooredoo
Ooredoo is an international communications company operating across the Middle East, North Africa and Southeast Asia. Serving consumers and businesses in 10 countries, Ooredoo delivers the leading data experience through a broad range of content and services via its advanced, data-centric mobile and fixed networks. Ooredoo generated revenues of USD 8.2 billion as of 31 December 2018. Its shares are listed on the Qatar Stock Exchange and the Abu Dhabi Securities Exchange.
Website: www.ooredoo.com | LinkedIn: www.linkedin.com/company/ooredoo-group/ | Twitter: www.twitter.com/ooredoo | Facebook: www.facebook.com/ooredoogroup | Instagram: www.instagram.com/ooredoogroup | YouTube: www.youtube.com/ooredoogroup
