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New SmartMonitor solution provides plug & play like, realtime service quality monitoring of mobile networks

by david.nunes

New SmartMonitor solution provides plug & play like, realtime service quality monitoring of mobile networks

Rohde & Schwarz extends its portfolio by introducing SmartMonitor, a versatile mobile network testing solution for realtime service quality monitoring. SmartMonitor provides an unparalleled combination of powerful network probes based on commercial smartphones and a smart web-application that enables seamless monitoring of quality of service and end-user experience based on realtime input.

Munich, February 25, 2016 — Telecommunications services are vital elements in society today. Ensuring highest levels of service quality is crucial. Service instabilities and errors that have an adverse effect on the end-user experience must be immediately detected; network and service operation centers must take prompt action before such issues are perceived by the end users. The increased complexity and dynamicity of HetNet networks and the sophistication of services make identification of the real impact on quality of experience a challenging task for traditional approaches.

SmartMonitor helps to effectively reduce the effect of network problems on end users by monitoring the network status in realtime and instantly alerting operations centers when voice, data, video or app-based services fail to deliver the expected quality levels. This is particularly important in critical hotspots such as shopping malls, airports, business districts, train stations and other highly populated areas. The software interface provides straightforward fleet and campaign management, drag & drop configuration of jobs, an alert interface, realtime map-based information, as well as statistics, analysis and reporting – all in one tool.

The remotely controlled network probes can be deployed in selected, decentralized static hotspots or in a large-scale fleet setup, for example in taxis, public buses or couriers, to deliver a realtime view of the network status. Newly connected QualiPoc probes are automatically detected and registered at SmartMonitor. This plug-and-play solution simplifies fleet management dramatically. HTTPS-based communication between probes and backend builds the foundation for secure, cost-effective, realtime communications.

SmartMonitor is a fully customizable, scalable and future-ready solution that enables large-scale quality monitoring at minimal operational costs.

Rohde & Schwarz

The Rohde & Schwarz electronics group offers innovative solutions in the following business fields: test and measurement, broadcast and media, cybersecurity, secure communications, radiomonitoring and radiolocation. Founded more than 80 years ago, this independent company has an extensive sales and service network and is present in more than 70 countries. The electronics group is among the world market leaders in its established business fields. On June 30, 2015, Rohde & Schwarz had approximately 9900 employees. The group achieved a net revenue of EUR 1.83 billion in the 2014/2015 fiscal year (July to June). The company is headquartered in Munich, Germany, and also has strong regional hubs in Asia and the USA.

Mobile network testing in brief

Rohde & Schwarz is a leading global supplier of mobile network testing solutions. The company’s extensive and diverse product portfolio provides sophisticated, cost-effective test solutions for mobile operators, infrastructure vendors, testing service providers, installation companies and government regulators. The products address every test scenario in the network lifecycle – from base station installation to network acceptance and network benchmarking; from optimization and troubleshooting to interference hunting and spectrum analysis; from IP application awareness to QoS and QoE of voice, data, video and app-based services.

Rohde & Schwarz mobile network testing solutions provide all the hardware, software and resources that the mobile networking industry needs to efficiently deliver better services with higher quality for customers while enabling suppliers to increase the value of their networks and products.

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