Ontology And CSC Team Up To Deliver Data Alignment Solutions For Telcos
London, UK – November 15, 2011 – Today, Ontology Systems and CSC announced a strategic relationship to build and deliver Enterprise Data Alignment (EDA) solutions for the growing number of Communication Service Providers (CSPs) that want to search and align valuable knowledge from customer, service and network data that is distributed across their operational, business and infrastructure systems. The initiative between the two companies began nearly 12 months ago and has resulted in engagements with operators in North America. Plans to extend to more CSPs across the Americas and Europe will continue throughout 2011 and into 2012.
Data misalignment is a root cause of low customer profit, high customer cost and lack of agility for CSPs. Specifically data misalignment results in:
· missed revenue opportunities,
· inaccurate service and management,
· uncoordinated customer service, and
· failed system transformation and migrations.
The CSC and Ontology Systems collaboration provides semantic search solutions based on the award winning product, Ontology 3. The solutions deliver a singular, comprehensive view of critical business concepts including customers, services and network assets. They enable a number of high-value use cases to be implemented using existing data.
Mary Jo Morris, president, CSC Technology and Consumer Group commented: “CSC is recognized as a leader in developing smart, technology-enabled solutions to solve our clients’ toughest challenges while demonstrating a commitment to excellence and a passion for exceeding expectations. Our work with Ontology enables us to do exactly this and we look forward to engaging CSPs across America with these innovative new solutions.”
Benedict Enweani, CEO of Ontology Systems concluded: “We are delighted to benefit from CSC’s industry expertise, commitment to excellence and customer reach. We are currently experiencing rapid adoption of our solutions and our work with CSC extends both our reach and capability.”
CSC is a global leader in providing technology-enabled business solutions and services. Headquartered in Falls Church, Va., CSC has approximately 93,000 employees and reported revenue of $16.2 billion for the 12 months ended July 1, 2011. For more information, visit the company’s website at www.csc.com.
About Ontology Systems (www.ontology.com)
Ontology Systems have caused Communications Service Providers (CSPs) to rethink the way they find and align customer, equipment and service information. CSPs spend vast sums of money attempting to do this via integration but getting usable results is hard. The world’s largest misaligned system is the Internet and you search the Internet. Ontology believes you should search your systems too.
Using state-of-the-art semantic search technologies, Ontology quickly finds and aligns business entities in operational, business and infrastructure systems. We provide a single, accurate, enterprise-wide view of customers, services and network assets.
We call it Enterprise Data Alignment (EDA). CSPs who achieve EDA significantly increase profit and reduce costs by preventing revenue leaks, improving service management, enhancing customer experience, maximising network assets and improving the speed and accuracy of migration.
Ontology is semantic search for Enterprise Data Alignment.