Ooredoo Mobile Data Performance Shows Significant Improvement
According to Global Benchmarking Organisation
In their annual benchmarking study to analyse the network in key populated areas of the country, Ooredoo has emerged as superior for mobile network speed and quality of service. Conducted by Global Wireless Solutions (GWS), the test covered three key areas of Oman; Muscat, Salalah and Sohar, for both indoor and outdoor coverage.
The GWS report showed that mobile data performance for 3G and 4G (LTE) has improved beyond expectations in these areas. The results came after the leading US-based network benchmarking firm completed an extensive competitive assessment on Oman’s mobile data, SMS and voice services between 27 January and 21 February 2016.
Ooredoo’s network has seen a 60% increase in 4G coverage over the last 12 months, a 70% increase in overall network capacity and a doubling of capacity in several hotspot locations across Oman. This increased capacity allows a greater number of users to stay connected and accommodates customer demand for high bandwidth services, such as video streaming, downloads and online gaming.
Using the latest techniques available on 3G and 4G technologies, Ooredoo has been able to significantly boost speed and ultimately, customer experience, when streaming or using the internet. This boost has also allowed Ooredoo to provide some of their recent inspiring offers; including Free Whatsapp using the More Credit recharge, Ooredoo Mondays, giving exclusive ‘Buy 1 Get 1 Free’ deals, and for business customers, the popular Shahry Business Packs, which come in a range of options to suit every business size, from SMEs to large government organisations.
Commenting on the results, Greg Young, Ooredoo Oman CEO, said: “We are very proud to have our quality of service tested and validated by such a renowned and respected independent testing institute and we wanted to share these with our customers. The results demonstrate the positive impact of our significant network investment on our customers’ quality experience. In fact, the completion of rolling out our LTE 800 spectrum in March, thanks to the Telecommunications Regulatory Authority (TRA), means that Ooredoo subscribers are now enjoying even faster speeds and better quality than those set out in the GWS report.”
Young added: “At Ooredoo we constantly challenge ourselves to do better, assess how we can deliver an enhanced service and not only meet our customers’ needs but exceed them. The results of this rigorous independent test validate our efforts and inspire us to constantly push forward.”
Dr. Paul Carter, CEO of Global Wireless Solutions commented: “At GWS, we share Ooredoo’s commitment to improving network quality by accurately measuring performance in real-world environments. To make the results of our testing as clear and meaningful as possible, we rank networks using our OneScoreTM scoring system, which combines in-depth network testing data with a real understanding of how consumers are actually using their mobile device connections. Ooredoo’s network not only came first in Oman using our OneScoreTM ranking for mobile data performance, but also topped our overall OneScoreTM ranking which looks at both voice and data performance. Throughout our testing we have been consistently impressed with the network performance we recorded on Ooredoo’s data and voice networks, making it a clear winner.”
Ooredoo’s LTE 800 spectrum will continue to dramatically improve 4G coverage and speeds, and eliminate battery life issues previously associated with enabling 4G on smart devices. Today, Ooredoo’s network data speeds compare extremely favourably with other countries and its mobile network geographical coverage is high when measured against other countries of similar size, reaching out to serve customers even in sparsely populated areas.
Omani Qatari Telecommunications Company SAOG (“Ooredoo”) was founded and registered in the Sultanate of Oman in December 2004. It launched its service in March 2005 as the challenger mobile operator in Oman, originally operating under the name Nawras. The Company was awarded the second fixed licence in Oman in 2009, and launched its international gateway in April 2010, its corporate fixed and broadband services in May 2010, and its residential fixed and broadband services in June 2010. Since 2010, Ooredoo has been an integrated services telecommunications operator and is currently serving over 2 million customers across the Sultanate. Following a successful IPO on 1 November 2010, Ooredoo is listed on the Muscat Stock Market (MSM) under the “ORDS” ticker. Ooredoo is majority owned by Ooredoo Q.S.C. and also has a number of significant Omani shareholders which ensures that the company is strongly integrated into the Omani society. Ooredoo has won a number of awards including Jury’s Distinction Award for Customer Service Excellence in the telecom sector 2013, Leading Telecommunications Company at the Arab Achievement Awards 2013, Best Operator Network at the Telecoms World Middle East 2013 Awards, a number of awards for their outstanding campaigns at the Dubai Lynx Awards in February 2014 and the CommsMEA award for Middle East Mobile Operator of the Year 2015.
About Ooredoo Group
Ooredoo is a leading international communications company delivering mobile, fixed, broadband internet and corporate managed services tailored to the needs of consumers and businesses across markets in the Middle East, North Africa and Southeast Asia. As a community-focused company, Ooredoo is guided by its vision of enriching people’s lives and its belief that it can stimulate human growth by leveraging communications to help people achieve their full potential. Ooredoo has a presence in markets such as Qatar, Kuwait, Oman, Algeria, Tunisia, Iraq, Palestine, the Maldives, Myanmar and Indonesia. The company was named “Most Innovative Company of the Year – MEA Region” at the 2015 International Business Awards.
The company reported revenues of USD 8.8 billion in 2015 and had a consolidated global customer base of 117 million customers as of 31 December 2015. Ooredoo’s shares are listed on the Qatar Stock Exchange and the Abu Dhabi Securities Exchange.
About Global Wireless Solutions, Inc.
Global Wireless Solutions, Inc. defines the industry standard for network benchmarking, analysis and testing. Its proprietary OneScoreTM network ranking combines high-level network testing data with real world network usage scenarios to make the results of testing relatable and easy to understand. Working with some of the world’s largest wireless network providers, GWS offers standardised, high-quality network data and engineering analysis through a suite of benchmarking products, services, and diagnostic apps that includes drive, venue, and in-building testing.
Firmly rooted in a deep understanding of network engineering, GWS provides best-in-class, turnkey solutions to help customers better understand overall network performance as today’s wireless networks grow and evolve. Founded in 1996, GWS is headquartered in Dulles, VA. At last count, GWS has driven nearly 10 million data collection miles for its customers. For more information, visit www.gwsolutions.com and follow us on Twitter at @gwsolutionsinc.