Protelindo outsources tower maintenance and operations
Nokia Siemens Networks provides field maintenance for 5,000 base stations
Protelindo, an independent provider of wireless communications infrastructure in Indonesia, has strengthened its focus on acquiring and leasing network infrastructure to telecom operators. To achieve the required focus, the company has renewed its managed services contract with Nokia Siemens Networks for maintaining and operating over 5,000 base station towers for a multi-year period, with the possibility of yearly extensions.
“The tower infrastructure business is not merely about sharing passive infrastructure; it’s about fulfilling our customers’ requirements to meet stringent Service Level Agreements,” said Adam Gifari, president director, Protelindo. “As a key player in the Indonesian telecom infrastructure market, it is imperative for us to improve our quality and operational efficiency so as to differentiate ourselves from the competition.”
“Outsourcing field services to Nokia Siemens Networks has helped us streamline operations and deliver superior experience to our customers. It has enabled us to focus on our core business of expanding our market presence and revenue growth while providing compelling arguments to our sales force during the acquisition of new tenants,” added Gifari.
“We value our partnership with Protelindo because it’s not only a strong testimony to our superior managed services capabilities, but also it is our first commercial infrastructure outsourcing deal anywhere in the world,” said Salman Zafar, head of business development for Nokia Siemens Networks in Indonesia. “Protelindo is a leading infrastructure sharing company in Indonesia, and it is to our great credit that we’re its only, nationwide outsourcing partner for field maintenance services.”
Nokia Siemens Networks has been providing its services to Protelindo since 2008, enabling the infrastructure provider to focus completely on developing or purchasing tower portfolios and leasing tower space to new tenants by co-locating with other wireless operators. Nokia Siemens Networks is a leading player in managed services with more than 300 managed services contracts, supporting 490 million subscribers on its customer networks globally.
About Nokia Siemens Networks
Nokia Siemens Networks is a leading global enabler of telecommunications services. With its focus on innovation and sustainability, the company provides a complete portfolio of mobile, fixed and converged network technology, as well as professional services including consultancy and systems integration, deployment, maintenance and managed services. It is one of the largest telecommunications hardware, software and professional services companies in the world. Operating in 150 countries, its headquarters are in Espoo, Finland. www.nokiasiemensnetworks.com
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