RCN Goes Live with NetCracker Next-Generation Revenue Management
NetCracker Next-Gen Revenue Management Added to Support Complex Rating for Commercial Services and New Business Models
WALTHAM, MA — January 13, 2015 — NetCracker Technology announced today that RCN, a U.S.-based provider of high-speed Internet, digital TV, telephone and business communications services, has gone live with an upgrade to NetCracker’s next-generation Revenue Management solution.
RCN is a leading, competitive cable provider focused largely on key metropolitan markets, such as New York City, Boston, Chicago, Philadelphia and Washington D.C. A NetCracker customer since 2005, RCN’s broadband customer experience is recognized as a market leader. The company provides high-speed Internet, all-digital TV and telephony services to residential, SMB and enterprise customers.
“NetCracker not only provides the functionality we need to innovate and differentiate our offerings, but has also proven its ability to deliver new capabilities rapidly and work closely with our IT organization to achieve our time-to-market goals,” said Rob Roeder, Executive Vice President and Chief Development Officer at RCN. “Our proven partnership with NetCracker enables a strong foundation to continue growing our business in new consumer sub-segments as well as into larger-scale enterprise customers.”
As part of this go-live, RCN has not only upgraded its core NetCracker solution but also added next-generation revenue management capabilities to support more complex rating scenarios, particularly in its B2B operations. With these enhancements, RCN can bring more sophisticated and personalized services to market faster while introducing a variety of converged business models.
“Our partnership with RCN exemplifies the way in which NetCracker seeks to collaborate with customers and deliver new capabilities that enable them to create whole new offerings and accelerate the pace at which they are brought to market,” said Sylvain Seignour, Vice President Americas at NetCracker. “This agreement is another example of the confidence and trust NetCracker has earned as a leader in revenue management solutions worldwide.”
About NetCracker Technology
NetCracker Technology, a subsidiary of NEC Corporation, is the proven partner for communications service providers and cable operators offering comprehensive, end-to-end solutions and delivery capabilities to optimize their enterprise. With its global reach, leading-edge technology, and unbroken track record of successful implementations, NetCracker helps eliminate operational and business silos and delivers real-time experience in an on-demand world. For more information, please visit www.NetCracker.com.
NetCracker is a registered trademark of NetCracker Technology Corp. All other company or product names mentioned in this press release may be trademarks or registered trademarks of the respective companies with which they are associated.
About NEC Corporation
NEC Corporation is a leader in the integration of IT and network technologies that benefit businesses and people around the world. By providing a combination of products and solutions that cross utilize the company’s experience and global resources, NEC’s advanced technologies meet the complex and ever-changing needs of its customers. NEC brings more than 100 years of expertise in technological innovation to empower people, businesses and society. For more information, visit NEC at http://www.nec.com.
Based on its Mid-term Management Plan 2015, the NEC Group globally provides “Solutions for Society” that promote the safety, security, efficiency and equality of society. Under the company’s corporate message of “Orchestrating a brighter world,” NEC aims to help solve a wide range of challenging issues and to create new social value for the changing world of tomorrow. For more information, please visit http://www.nec.com/en/global/about/solutionsforsociety/message.html.
About RCN Telecom Services, LLC
RCN Telecom Services, LLC (www.rcn.com and www.rcnbusiness.com) provides industry-leading high-speed Internet, all-digital TV and phone services for residential, small/medium and Enterprise business customers. PC Magazine’s Readers’ Choice Award named RCN one of the winners for best cable broadband ISPs in 2013 – RCN was rated highest in satisfaction for reliability. RCN was also ranked #1 in Boston by Netflix for the best viewing experience. RCN’s affordably priced advanced digital services are delivered through its proprietary, state-of-the-art fiber-rich network and supported by 100% U.S.-based customer service. RCN’s primary service areas include Washington, D.C., Philadelphia, Lehigh Valley (PA), New York City, Boston and Chicago.