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Epsilon – Bringing eCommerce to International Telecoms

by david.nunes

Epsilon Celebrates a Decade of Telecoms Entrepreneurship

The next 10 years in international telecoms will be about bringing eCommerce, inventory intelligence and Big Data to carrier business

Singapore – April 30, 2013  – Epsilon Telecommunications, the world’s largest global telecoms network exchange, is celebrating 10 years of delivering local and international network services to operators around the world. Launched in London in 2003, Epsilon has grown from beginnings as a European start-up to a global business connecting 450+ network operators.

Throughout its first decade in business, it has stuck to its goal of delivering cost-effective, efficient and flexible network services and believes its next decade will be about bringing eCommerce, inventory intelligence and Big Data into the buying of network services.

“eCommerce is not just for consumers, with the right depth of inventory intelligence the carrier community can buy and turn-up telecoms services online. A point-to-point network connection from Frankfurt to Singapore can require 50 emails with spreadsheets and pricing going back and forth. That is not fast or efficient enough to serve future demand,” says Andreas Hipp, CEO at Epsilon Telecommunications. “Within the next 12-18 months we will launch a service that shows real-time network inventory that can be purchased online like you’d purchase an airplane ticket.”

Today, operators have online pricing books but they lack the ability to execute an order directly. Epsilon is developing an automated platform for the procurement of local access and international network services. It already has a successful bandwidth trading platform, eCX, and will extend this to cover all services it offers.

Epsilon’s vision for its eCommerce platform for network operators includes network planning based on real-time updates of available inventory as well as monitoring of traffic data and customer requests to inform new agreements and network upgrades.

“We started as an entrepreneurial business and we have never stopped evolving,” says Hipp. “10 years on, we aren’t the new kids on the block anymore but we are still creating new ideas and new ways of doing business. That is what defines who we are and where we are going.”

10 Years of Epsilon By the Numbers:

• Number of Employees:

o 2003: 3

o 2013: 120+

• Number of Customers:

o 2003: 15

o 2013: 500+

• Number of Countries Present:

o 2003: 5

o 2013: 170+

• First Service Delivered in 2003:  4 x E1 from Telehouse East to Madrid

• Services Delivered in 2013: Local Access, Global Network, Managed Presence, Colocation and Bandwidth Trading Services

• Services Delivered Over the Next Decade: Fully automated eCommerce platform for network operators allowing them to price, procure and execute network services online

About Epsilon Telecommunications

Epsilon is a ‘Global Network Exchange’ providing a managed presence globally for carriers and service providers. Their services are based on a converged core optical and packet mesh network spanning the globe, physical co-location facilities in strategically significant locations, as well as vast experience in system integration and engineering support services. Epsilon is well positioned to enable and support customer’s international gateway and connectivity requirements on a hosted or fully outsourced model.


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