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Jacada Interactive Webinar Demonstrates Adding Self Service to MobileApp in 15 Minutes

by david.nunes

Jacada Interactive Webinar Demonstrates Adding Self Service to Mobile App in 15 Minutes

Participants will see Jacada Mobile Agent software build and publish interactions to their mobile devices live

LONDON — 4th September 2012 — Jacada Inc., a leading global provider of customer service solutions designed to improve the customer experience, is hosting a free webinar, “Add Self Service to your Mobile App in 15 minutes,” with host and Jacada Co-CEO, Gideon Hollander. The webinar will take place on 12th September at 1pm and will be repeated live on September 13th at 9am as an alternate time slot. Register for the webinar here.

In this interactive webinar you will see Gideon Hollander build a mobile customer self service flow and publish it to your mobile device, demonstrating both the power and ease-of-use of the Jacada Mobile Agent product suite.

“With the explosive growth of mobile devices, customers are expecting to reach an organisation anytime and anywhere. Mobile is quickly emerging as the new engagement channel of choice amongst consumers, and organisations will need to be prepared to offer a compelling customer self service experience on the mobile device,” said Gideon Hollander, Co-Chief Executive Officer of Jacada. “This webinar will demonstrate how easily Jacada Mobile Agent can add customer self service capabilities to your mobile App using our business friendly script authoring environment. Participants will be able to follow along and see the application running on their mobile device.”

Jacada Mobile Agent enables business users to quickly create and offer rich self-service capabilities to users of smart phones and mobile devices. Jacada Mobile Agent is the only mobile service platform that reduces in-bound call volume, reduces average handle time, and enables business agility through easy to use tools and rapid deployment processes.

In this webinar, attendees will learn how to:

· Rapidly build mobile customer self service flows

· Add mobile customer care to their existing mobile App

· Download their own trial edition to start building mobile self service flows

To register for this event and to receive more information about Jacada products, visit www.Jacada.com

About Jacada

Jacada provides solutions that optimise and improve the effectiveness of customer service interactions.  Jacada agent desktop and process optimisation solutions help companies reduce the cost of their operations, drive customer satisfaction and provide a complete return on investment within the first year after deployment.

Founded in 1990, Jacada operates globally with offices in Atlanta, USA; London, England; Munich, Germany; Herzliya, Israel; and Stockholm, Sweden. More information is available at www.Jacada.com

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