MDSL Joins AOTMP’s Efficiency First Solution Certification Program
One of the first vendors to take part in AOTMP’s new Telecom Expense Management Certification Program
June 18 2013 – London, New York, Paris, Tokyo and Hong Kong – MDSL, a leading provider of global Telecom Expense Management (TEM) and Market Data Management (MDM) solutions today announced its participation in a new AOTMP TEM certification initiative.
The AOTMP Efficiency First® Solution Certification Program is a new standard for driving technical, financial and operational efficiency across enterprise fixed and mobile telecommunications environments. The new initiative will help major organizations make informed decisions about how best to manage their telecom spend, by providing them with independently calibrated benchmarks against which to judge the robustness, efficiency, security, risk and compliance of potential TEM vendors.
Ben Mendoza, MDSL founder and CEO, said: “We are very pleased to be collaborating with AOTMP on the Efficiency First Program. The TEM market has seen marked changes over the last twelve months, with significant blurring of the lines delineating full TEM solutions from offerings from other vendors: the benchmarking and scoring process which forms a key component of the program will form a valuable guideline for customers seeking to distinguish between the different providers.”
The program consists of three stages – diagnostic, scoring and certification – and includes a comprehensive review of participating companies’ technology and services, backed up by in-depth interviews with operational staff and, critically, a representative sample of their customer-base. Benchmarking its enterprise TEM Fixed and Wireless solutions against the Efficiency First® Framework will provide third-party endorsement of MDSL’s capabilities and confirm the value it delivers to its clients.
Mendoza continued: “MDSL’s participation in the Efficiency First® Solution Certification Program demonstrates its commitment to excellence and desire to provide an unparalleled solution to both clients and the marketplace.
“In an arena where service delivery can sometimes become a forgotten promise, we are keen to be scrutinized as rigorously as possible, because our record on service and customer satisfaction is second to none. Our clients allocate significant time and funding to the implementation of TEM services and they need to be able to demonstrate that MDSL’s solutions provide them with efficiency savings and reporting clarity that they will not find anywhere else”.
Timothy C. Colwell, SVP of Global Information Management, AOTMP, added: “We are delighted to have MDSL taking part in this program. The only way that customers can evaluate the best in any given field is if they are all judged on the same criteria. This is what we intend to do with this program which will be one of the most rigorous ever rolled out”.
MDSL is a market leader in international Telecom Expense Management (TEM) and Market Data Management solutions with offices in New York, London, Paris, Gothenburg, Tokyo and Hong Kong. The company features in the Gartner TEM Magic Quadrant, and is one of very few providers to carry ISO 27001, ISO 9001 and Safe Harbor certification.
Established in 1995, MDSL’s award-winning solutions assist enterprises around the world to manage their communications and market data costs more efficiently, and achieve significant cost savings on a global scale. With a range of software and services covering the full life cycle, from procurement to invoice reconciliation, MDSL currently manages over $6.5 billion of technology expenses annually. More than 150 customers in over 34 countries trust the company’s solutions to deliver tangible and measurable benefits to their bottom line.
MDSL is a member of the TEM Industry Association (TEMIA). MDSL was recently rated top international TEM provider in the AOTMP 2011 survey of customer satisfaction, is ranked in the Top-25 UK businesses in the Sunday Times International Track 100 list and features in the Sunday Times Tech Track 100 list.
AOTMP, headquartered in Indianapolis, Indiana, is a leading authority on driving efficiency and performance management into enterprise fixed and mobile telecom environments. AOTMP’s proprietary Efficiency First ® Framework, methodologies and industry best practices bring a unique and disciplined approach that delivers significant and measurable improvements in financial and operational efficiency to our clients and current telecom expense management and wireless mobility management programs.
From Fortune-50, small and medium business, to public sector markets and industry suppliers, organizations seeking to reach peak performance turn to AOTMP’s industry thought leaders, global knowledge, proprietary performance index, certification programs and unparalleled benchmarking data for a complete fixed and mobile telecom environment management approach.
For more information on MDSL, visit www.mdsl.com.
For more information on AOTMP, visit www.aotmp.com.